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Premium Research Jan 2025
... yet buyers indicate it is among their least important selection factors. Tech services leaders should use this interactive data tool to see differences in what teams often say matters versus what actually drives buyer decisions. Data Insights Directions for Use About This Research Recommended by the Authors ...

Analyst(s):   Mansimran Narang   |   Brendan Williams   |   Katie Gove   |   Chrissy Healey
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Premium Research Mar 2025
... is evolving rapidly as GenAI is positioned to solve some of its thorniest growth challenges. Product managers can capitalize on these growth opportunities by focusing roadmaps on GenAI-enabled virtual support agents, multimodal GenAI and agentic AI. Overview Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Colin Fletcher
Premium Research May 2025
... Compliance leaders are under pressure to increase training program effectiveness to avoid outsized reputational harm, regulatory scrutiny and legal action within a volatile regulatory environment. This research provides three best practices to help compliance leaders create effective training progra ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Nov 2024
... As MSEs turn to citizen development using low-code/no-code tools to drive business outcomes and reduce reliance on IT, unchecked use of these tools can increase risk and dilute value. This research helps CIOs safeguard against these challenges and drive meaningful business impact. Overview Strategic ...

Analyst(s):   CIO Research Team
Research Sep 2019
... Healthcare provider CIO investments in advanced revenue cycle management technology have not achieved the desired results in revenue optimization. Implement these RCM best practices to plug the leaks and set up your revenue cycle for subsequent digital transformation. Key Challenges Introduction RCM ...

Analyst(s):   Sachin Dev
Research Mar 2021
... Open source is the backbone of digital innovation. Technology innovation leaders, including CIOs and CTOs, must manage its unique risks and rewards by establishing a strategy to leverage the advantages of this powerful software development model. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Arun Chandrasekaran   |   Mark Driver
Research Jan 2022
... communicate their request-for-proposal requirements to prospective SFA vendors. Use this research to help guide the three most important areas to communicate in order to improve vendor selection. Gartner Insights Abstract ...

Analyst(s):   Adnan Zijadic
Premium Research Oct 2022
... The 2023 Gartner CIO and Technology Executives Survey shows CSPs prioritizing technologies for customer experience, operations and cost efficiency. As they do so to manage immediate scenarios of the triple squeeze, it is critical for CIOs to balance immediate and long-term platform operations goals. ...

Analyst(s):   Amresh Nandan   |   Susan Welsh de Grimaldo
Research Mar 2021
... Utilities that own and operate networks, plants, and equipment must understand important differences in vendor capability to ensure a successful asset management initiative. CIOs can use these recommendations to support the vendor selection process and deliver an outcome that drives business results. ...

Analyst(s):   Kristian Steenstrup   |   Nicole Foust
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