... Gartner client? Improving sales productivity with AI requires more than just adding new technology to existing processes. CSOs must decouple revenue from headcount and focus on the workflows and metrics that drive results. By adopting this strategy, CSOs can accelerate sales productivity to drive sustained ...
Analyst(s): Dan Gottlieb | Robert Blaisdell
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... Access Insights Already a Gartner client? As AI commercial models evolve, heads of IT procurement risk winning today’s AI negotiations while weakening tomorrow’s leverage. Learn how to anticipate cost changes, negotiate adaptable contracts, and maintain control over costs, data and vendor relationship ...
Analyst(s): Stephanie Stoudt-Hansen | Yanni Karalis
... legislation expected and needed around AI and regulatory policies, trade and tariffs, and workforce and immigration matters. Leaders across functions must be prepared for these shifts to meet administration priorities and address the legislative realities. Analysis Research Highlights Gartner Recommended ...
... Trend cards are used to collect and share trend data. Here, we provide trend cards for Gartner’s Tapestry research and strategic technology. IT leaders should use these cards as a basis for contextualization, inspiration for trendspotting and analysis of trends for their enterprises and IT strategy. ...
Analyst(s): Gene Alvarez | Samantha Searle | David Sugden | Nick Jones
... Access Insights Already a Gartner client? Traditional SOCs weren't designed for autonomous actions at scale. Building a security operations framework for 2030 and beyond requires a new strategy that allows for practical AI-led autonomous workflows for dealing with agentic threats at machine speed: the ...
Analyst(s): Kevin Schmidt | Eric Ahlm | Jonathan Nunez
... Identifies the Top Five Customer Service Technology Trends for 2020 New Research Reveals What Technologies Are Having the Most Impact on Service Organizations Worldwide A recent survey of nearly 250 customer service and support leaders across the globe revealed five emerging trendsin technology adoption ...
... Future of Finance: 10 Trends to Watch Now Explore CFO trends shaping future finance innovation, leadership and strategy. As digital technologies continue to disrupt industries and markets, the finance function must also transform to leap competition. Discover 10 trends identified by Gartner that are ...