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Premium Research Dec 2024
... Tech providers are facing scaling costs and margin pressure in bringing generative-AI-enabled capabilities to market. Product leaders must develop rightsized domain-specialized models and establish hybrid deployment capabilities or lose out to those who are positioned for profitable scale. Overview ...

Analyst(s):   George Brocklehurst
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Premium Research Apr 2024
... Product leaders can drive emerging technology customer satisfaction, marketing and sales by providing current and prospective customers with the strategy and tools needed for effective enterprise physical security programs. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Nick Ingelbrecht
Webinar On-Demand
... innovation and product development cycles. At the same time, they must improve portfolio performance, retain talent, and preserve institutional knowledge. And scaling AI adoption adds another layer of complexity. This session introduces the 2026 Gartner Hype Cycle for Research and Development, highlighting ...

Analyst(s):   Tom Jepsen   |   Carolyn Botz
Research Sep 2026
... are over and organizations have learned valuable lessons about AI cost, value, governance and geopolitics. GC should use these seven trends to understand AI’s impact on the enterprise, inform risk management decisions and determine implications for their department. Analysis Research Highlights Gartner ...

Analyst(s):   Chris Audet
Premium Research Aug 2026
... Gartner First Takes Fresh insights on emerging trends General counsel have more choices for AI platforms with the release of Gemini Enterprise for Legal. GC must continue to assess platforms for fit, scalability and interoperability, as AI platforms increasingly become the lens through which legal departments ...

Analyst(s):   Chris Audet   |   Josema de la Jara
Premium Research Sep 2026
... Gartner First Takes Fresh insights on emerging trends Heads of IT should pay heed to the G20 Innovation Ministerial, which has become a key forum for AI providers to proactively dispel myths and concerns about AI data centers. This research breaks down what’s actually true and what’s conveniently missing ...

Analyst(s):   Mark Jaggers   |   Autumn Stanish   |   Henrique Cecci   |   Paul Wang
Premium Research Aug 2026
... Gartner First Takes Fresh insights on emerging trends Tech product and service leaders must prepare for a structural retiering as the SBA’s proposed size standard changes compound when read against the RFO. These combined rules force the smallest firms to face a larger, more capable general pool while ...

Analyst(s):   George Sellner   |   Daniel Snyder
Research Sep 2026
... Already a Gartner client? As the world’s largest IT buyer, the U.S. federal government relies heavily on IT services firms to drive core modernization initiatives. This market overview examines key trends and impacts shaping IT services providers across the U.S. federal sector. Insights at a Glance Strategic ...

Analyst(s):   Rishi Sood   |   Michael Berkholtz   |   James Anderson
Premium Research Oct 2026
... Gartner First Takes Fresh insights on emerging trends Customer service and support (CSS) leaders face pressure to modernize systems with AI under constrained budgets. Microsoft’s new Contact Center Intelligence offers a way to add agentic AI without platform replacement. CSS leaders should assess whether ...

Analyst(s):   Pri Rathnayake   |   Jason Bridge   |   Megan Fernandez   |   Drew Kraus
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