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Premium Research Apr 2024
... GenAI-capable CRM revenue will reach $597 billion by 2034 and surpass non-AI CRM revenue in 2025. Content creation and the progress of megavendors are key challenges for this market. Product leaders should build content creation into workflows and innovate beyond what megavendors are delivering. Overview ...

Analyst(s):   Julian Poulter   |   Amarendra .
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Premium Research Apr 2025
... Achieving polyfunctionality in robots requires ecosystem efforts and continued multidisciplinary innovations. This research empowers product leaders to prioritize critical technological areas, enabling them to adopt a collaborative approach to develop solutions with genuine business value. Overview ...

Analyst(s):   Himanshu Kumar Ojha
Research Dec 2024
... Access Research Already a Gartner client? Generative AI’s advent is driving growth for D&A providers and creating new opportunities. Product leaders need to adapt to changing market needs and shift their focus from vertical-agnostic solutions to domain-specific solutions to stay competitive. Overview Da ...

Analyst(s):   Akhil Singh
Complimentary Research April 07 2026
... use case assessment is a structured evaluation that identifies, ranks, and analyzes the top 20 AI-driven use cases for customer service. It helps technology leaders prioritize AI investments by scoring each use case on value and feasibility. How does the customer service AI use case assessment determine ...
Webinar On-Demand
... EDRの導入は進んでいるが、解析に時間がかかる、インシデントが減らないというような課題を抱えている企業も多い。スキル向上の必要性や委託先の選択など内在する課題はそれぞれ異なり、簡単に解決できる問題ではない。本セッションでは、脅威の早期検知/早期対処が期待される中で、EDRの導入効果を最大化するための方法と、関心が高まっているXDRの可能性について解説する。 •EDR運用上の課題 •効果的なEDR運用のポイント •EDR運用の主体的な将来構想 ウェビナーに関してご質問がありましたら、gartnerwebinars@gartner.com までご連絡ください。 ...

Analyst(s):   Hiroyuki Suzuki
Premium Research Jan 2025
... securing software supply chains and more. Product leaders must understand and adopt emerging cloud security technologies to stay competitive in the market. Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range: 0 to 1 Year ...

Analyst(s):   Charanpal Bhogal   |   Mark Wah
Premium Research Aug 2025
... community fuels innovation, enhances knowledge sharing and drives impact through shared ownership. This research provides insights into developers’ top priorities and a playbook of high-impact improvements to collaboration and developer communities. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Raveena Gandhi   |   Brian Minning
Premium Research Aug 2025
... Developers need ample skill-building opportunities and career growth options to reach their full potential. This research provides insights into developers’ top priorities and a playbook of high-impact opportunities to improve professional development for software engineering teams. Gartner Recommended Reading ...

Analyst(s):   Alec Pallin   |   Brian Minning
Premium Research Jul 2025
... Tech GMs must prepare teams to drive growth amid macroeconomic uncertainty, changing talent demand and supply, and rapidly emerging technologies. Use this research to build high-performing, innovative and resilient teams and become a destination for top technology talent. Action Name Gartner Research ...

Analyst(s):   Tech General Manager Research Team
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