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Research Jul 2026
... Access Insights Already a Gartner client? The conversational AI platform market is rapidly evolving with new tech trends around multimodality and agentic AI, as well as changing governance needs and M&A activity. This Magic Quadrant helps application leaders select platforms for enabling complex and ...

Analyst(s):   Gabriele Rigon   |   Uma Challa   |   Arup Roy   |   Justin Tung   |   Adrian Lee
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Premium Research Jul 2026
... Gartner First Takes Fresh insights on emerging trends Leaders responsible for AI must take several immediate actions in response to the ban by the U.S. on new foreign-produced advanced robotic devices and connected power inverters. Continuing sovereign activism to shut down foreign actors, this announcement ...

Analyst(s):   Nate Novosel   |   Bill Ray   |   Michael Gabbard   |   Lydia Clougherty Jones   |   Chris Campbell   |   Ramke Ramakrishnan   |   Michael Berkholtz   |   Deepak Seth
Premium Research May 2024
... Product leaders face risks when planning and validating emerging technology investments due to the uncertainty of this nascent market stage. This research offers strategies to align innovation goals with business metrics and prioritize customer feedback for effective product development. Overview Surv ...

Analyst(s):   Akhil Singh   |   Vibha Chitkara
Premium Research Feb 2025
... Identity threat detection and response must incorporate disinformation security techniques to combat synthetic identity-based impersonation attacks, deepfakes and narrative attacks. Product leaders should use digital twin modeling, preemptive deception and narrative intelligence for superior ITDR. Overview ...

Analyst(s):   Apeksha Kaushik   |   Alfredo Ramirez IV
Premium Research Apr 2025
... Earth intelligence will significantly impact every industry as it rapidly moves from government to the private sector. Technology product and service providers can gain competitive advantage and drive new revenue growth by empowering their offerings with Earth intelligence capabilities. Overview Strat ...

Analyst(s):   Bill Ray   |   Anthony Bradley
Premium Research Apr 2025
... Generative AI is projected to reach $126 billion by 2029, paving the way for it to outpace classic AI investments in ERP by 2032. Product leaders can accelerate customer adoption and monetization by prioritizing use cases that deliver tangible customer outcomes and provide a desired ROI. Overview Strategic ...

Analyst(s):   Chris Pang   |   Deborah Neitz Daily
Premium Research Jan 2024
... Survey data revealed that investments in conversational AI have increased due to generative AI enabling new capabilities. Product leaders must create capability roadmaps for incorporating GenAI in their offerings to establish competitive differentiation. Overview Survey Objective Data Insights Gartner ...

Analyst(s):   Akhil Singh   |   Danielle Casey
Premium Research Mar 2025
... U.S. federal policy changes will affect the way state and local governments operate, legislate and make decisions. Product leaders must demonstrate the efficiency of their services and their experience navigating change to help government departments identify opportunities for innovation and optimization ...

Analyst(s):   Bryan Haley   |   Tech Services Leaders Research Team
Research Dec 2025
... evolving to protect new communications channels, integrate across the workspace and address the weaponization of commercial AI. This research helps cybersecurity leaders assess solutions for three use cases: core email protection, outbound security and integrated email security. Overview What You Need to ...

Analyst(s):   Max Taggett   |   Nikul Patel
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