... Access Insights Already a Gartner client? Heads of I&O must become platform-centric leaders. To operate like leading companies and support an agentic I&O future, I&O must strengthen its operational foundation with continuous operations. Continuous operations is the necessary mechanism for governing agent ...
Analyst(s): Nathan Hill | Tom Cipolla
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... Access Insights Already a Gartner client? AI is driving transformation of nearly every aspect of software engineering. Leaders must capitalize on AI value by evolving software engineering organizational structures, workflows and roles to AI-native models with skills focused around AI engineering, deep ...
... Access Insights Already a Gartner client? As service organizations lead the charge in customer-facing AI, their role in supporting customer experiences is magnified. Service leaders must take the opportunity to expand how service is delivered through preemptive actions and interaction handling designed ...
... Already a Gartner client? Heads of I&O must reposition technical debt as a business risk and not a technology risk. It is a direct barrier to strategic AI platform investment and deployment, not just a roadblock to new infrastructure deployment. Organizations must effectively manage technical debt to enable ...
Analyst(s): Joe Antelmi | Nathan Hill | Federico De Silva
... Gartner client? Improving sales productivity with AI requires more than just adding new technology to existing processes. CSOs must decouple revenue from headcount and focus on the workflows and metrics that drive results. By adopting this strategy, CSOs can transform sales productivity to drive sustained ...
Analyst(s): Betsy Gregory-Hosler | Robert Blaisdell | Dan Gottlieb
... Gartner First Takes Fresh insights on emerging trends Oracle offers embedded AI agents in its Fusion Applications suite (HCM, ERP, CX, SCM). Oracle Cloud Infrastructure underpins the AI capabilities for the Oracle Fusion Applications suite and Oracle’s legacy on-premises applications. ...
Analyst(s): Patrick Connaughton | Balaji Abbabatulla | Tobi Bet
... Gartner First Takes Fresh insights on emerging trends xAI’s Grok for Business offers high reasoning capabilities, but model hallucinations, regulatory volatility, content moderation and integration gaps make it too risky for general enterprise adoption. Overview Gartner Recommended Reading Evolving Insights ...
Analyst(s): Avivah Litan | Dan Wilson | Patrick Connaughton
... Many leaders feel powerless to shape the future amid negative outlooks and disruptive trends. This video presents a debate on whether CIOs should confront reality or pursue idealistic change to shape their organization’s future. Gartner Recommended Reading Gartner Insights Abstract ...