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Research Feb 2026
... client? With growing uncertainty in the global economy, the need for significant cost cuts within IT will not only leave remaining IT spend misaligned against enterprise strategy, but also bring increasing scrutiny of the value that the EA function delivers. Heads of EA must respond to both challenges: helping ...

Analyst(s):   David Groombridge   |   Lucas Kobat
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Research Feb 2026
... client? CPOs must move from cost cutting to cost optimization and value creation. Modern procurement leaders use innovative strategies, creative thinking, data insights and cross-functional collaboration to drive procurement as a strategic engine for innovation and sustainable value in a changing environment ...

Analyst(s):   Ryan Polk   |   Yanni Karalis
Research Mar 2026
... Access Insights Already a Gartner client? Under pressure to demonstrate value with AI, progressive service and support leaders are looking beyond low-cost resolution. They are putting value at the center of everything they do. Helping customers not only resolves issues but also achieves outcomes, tran ...

Analyst(s):   Daniel O'Sullivan
Research Feb 2026
... more than just adding new technology to existing processes. To reimagine sales productivity in the AI era, sales leaders must rethink how capacity is measured — decoupling revenue from headcount and focusing on the workflows and metrics that drive results. By strategically aligning AI to these foundations ...

Analyst(s):   Betsy Gregory-Hosler   |   Robert Blaisdell   |   Dan Gottlieb
Premium Research Sep 2026
... absorbed into workspace cybersecurity platforms as one mandated component of the broader workspace cybersecurity strategy. CISOs need selection criteria to decide when a single-vendor workspace cybersecurity platform is preferred over a multivendor approach to workspace cybersecurity. Insights at a Glance ...

Analyst(s):   Jason Malley   |   Franz Hinner
Announcement May 03 2022
... analyst in the Gartner for Sales Leaders Practice. “If CSOs look at those moments across the three key pillars (improving buyer engagement, adapt tactics based on data, and simplify seller workflows), opportunities to improve seller execution can reveal themselves quite quickly.”   CSOs must focus on designing ...
Premium Research Jan 2025
... use cases in the smart home. This Impact Radar profiles 19 emerging technologies to help product leaders differentiate with seamless user experiences and improved automation and interoperability. Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles ...

Analyst(s):   Roberta Cozza   |   Kanishka Chauhan   |   Tuong Nguyen   |   Stacey Yin   |   Roger Sheng   |   Masatsune Yamaji   |   Alan Priestley
Research Jan 2013
... Understand Why They Matter in Organizational Change Top-Down Change Requires Structure Bottom-Up and Middle-Out Change Requires People Willing to Work With Other People Choose the Right Style Carefully The Social Capital Account The Cost of Driving Change Turn Bottom-Up and Middle-Out to Top-Down, Where Appropriate ...

Analyst(s):   Matthew Hotle
Premium Research Jan 2024
... Change fatigue is a top priority. HR professionals can use this Toolkit to enable their managers to address the root causes of change fatigue — reactive rest, disrupted employee relationships and top-down change planning — to improve employee performance and prevent long-term burnout and fatigue. When ...

Analyst(s):   Simrat Kaur
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