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Announcement August 26 2026
... November 4-5, 2026, in Denver, providing customer service and support leaders with actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. Gartner analysts address the biggest opportunities, challenges and priorities in the market ...
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Research January 27 2026
... changes in the market. Executive leaders need to think beyond “best practices” and consider game-changing moves for their organization. Gartner Maverick* research represents cutting-edge, unconventional thinking to help executive leaders get ahead of the mainstream and take advantage of trends and insights ...
Premium Research Mar 2026
... Gartner forecasts U.S. state and local government enterprise IT spending will reach nearly $125.4 billion by 2026. Product leaders can use this presentation to enter or expand products or services into the U.S. state and local government market. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rishi Sood   |   George Sellner   |   Todd Kimbriel   |   Daniel Snyder
... organizations. Functionality Measure your outcomes against 5 critical digital priorities Gartner has established five key priorities based on our research of best-in-class organizations and our objective insight into digital transformation initiatives. For each priority, utilize common measurements as ...
Premium Research Mar 2024
... to market and source of indirect revenues. This diagnostic self-assessment tool helps tech CEOs evaluate and optimize a channel partner program using top practices and benchmarks. Gartner Research ...

Analyst(s):   Igor Marchal   |   Christine Tenneson   |   Raymond Paquet
Premium Research Jan 2025
... With many automation options available, it is insufficient to rely solely on bottom-up warehouse automation decisions from operational teams. Logistics leaders must create a top-down vision to successfully support their automation strategy. Gartner Research ...

Analyst(s):   Federica Stufano   |   Abdil Tunca
Research Dec 2025
... client? In 2026, the memory market volatility will downgrade the device market to decline by 0.2%, as opposed to the previously expected 2.0% growth. Only smartphones are projected to grow at 0.5%. This downgrade also applies to AI devices, although AI PCs will make up 49% of PC shipments in 2026. Overview ...

Analyst(s):   Divyanshu Singh   |   Rishi Padhi   |   Namrata Banerjee   |   Ranjit Atwal   |   Rounak Bhattacharyya
Research Dec 2025
... grow by 74% in 2026 as prices increase by 47% due to a significant undersupply in both traditional and legacy DRAM markets, created by limited wafer availability. AI server demand remains robust and prioritized, as servers are expected to account for 47% of revenue and 35% of bits in 2026. Overview Table ...

Analyst(s):   Shrish Pant
... business units to scale strategic value and build organizational trust. Forge powerful executive partnerships Collaborate with the CEO and top enterprise executives on strategic AI initiatives. Deepening executive partnerships elevates your organizational influence and improves success. Pioneer strategic ...
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