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Premium Research May 2020
... Companies are facing a plethora of risks from COVID-19 and must work quickly to identify ways to address them. Legal leaders will play a critical role in this process. This research will aid legal leaders in understanding and addressing the top risks from COVID-19. Overview Conclusion About This Research ...

Analyst(s):   Legal and Compliance Research Team
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Research Jan 2021
... Access Insights Already a Gartner client? Constant change is the new normal, and top-down change management cannot keep up. This guide will help CIOs successfully manage more frequent changes, such as those necessitated by COVID-19, by co-creating change management plans with employees. Overview Steps ...

Analyst(s):   CIO Research Team
Research Aug 2021
... initiatives are once again accelerating as industry cash flows have improved. And expectations have risen for IT contributions to progress. CIOs can use 12 top practices common among leading oil and gas companies to reinvigorate and guide the digital efforts of their own enterprises. Overview Introduction Analysis ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Premium Research May 2020
... hasn’t yet made a material difference to financial results in most enterprises, but boards of directors still expect it to be influential. CIOs should propose digital technology investments that address the board’s top business challenges in 2020. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Partha Iyengar   |   Juergen Weiss   |   Jorge Lopez
Premium Research Jan 2025
... AI is poised to redefine customer service operations. This research identifies and ranks the top 20 AI-driven use cases that customer service and support technology leaders can leverage to transform the service department. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner Recommended Reading ...

Analyst(s):   Uma Challa   |   Bern Elliot
Research Sep 2021
... The CSP-OT market reached $157.2 billion in 2020; it is expected to grow by 3.1% to $162 billion in 2021. 5G, particularly in China, drove 2020 growth and established vendors benefited. Technology and service providers will note that the top 3 vendors generated nearly 51% of the total market revenue. ...

Analyst(s):   Supradip Baul   |   Michael Porowski
Premium Research Apr 2024
... Staying abreast of events in the semiconductor market for optimum success is key for technology and service providers. TSPs, including chip vendors, can use this tool to obtain data about the semiconductor spending patterns of the top 100 global electronics companies, thereby guiding their decisions. ...

Analyst(s):   Masatsune Yamaji
Research Jul 2023
... worldwide security consulting service market grew 12.5% in 2022 compared with 12.9% in 2021. The five largest vendors by revenue are Deloitte, EY, PwC, Accenture and KPMG. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended ...

Analyst(s):   Rustam Malik
Research Apr 2023
... client? The security consulting services market grew by 12.5%, reaching $29.8 billion in 2022, from $26.5 billion in 2021. This report enables a year-over-year comparison of revenue performance and market share of the top providers. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Rustam Malik   |   Monika Agarwalla   |   Mohit Khemka   |   Neha Sethi
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