... and retain top talent, SPVM leaders can increase flexibility, support their team by adapting to generational differences and provide continual development opportunities. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Generational Groups in Different Countries ...
Analyst(s): Autumn Stanish | Adam DeJoy | James Smith
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... service and support leaders can use this tool to audit their current channels’ capabilities and identify the best-fit channels to resolve customers’ top issue types. When to Use Directions for Use Gartner Research ...
Analyst(s): Customer Service and Support Research Team
... With generative AI, Communications teams from top brands have dramatically streamlined content development life cycles and production costs. This webinar excerpt from Generative AI: Key Considerations for Communications helps CCOs boost content production efficiency and reduce risk. Overview Gartner ...
... ways to meet client expectations for gender diversity. Tech services leaders can attract and retain more top women talent — and narrow the gender gap — by reshaping the employee value proposition in the context of the human deal and implementing impact-based hiring. Overview Strategic Planning Assumptions ...
... curated 14 top technological innovation videos from the 2024 Gartner Eye on Innovation Awards finalists and winners. These examples provide valuable insights for power and utilities CIOs, helping to inspire their teams and shape their own transformation initiatives. Introduction to 2024 Eye on Innovation ...
... Gartner client? Advances in generative AI make it potentially the most disruptive set of technologies and capabilities to hit the global market in decades. CIOs play a central role in GenAI assessment and adoption and have views on levels of C-suite acumen, potential value and top risks. Overview Survey ...
... transformation, talent management leaders must play their part in delivering the right talent, in the right place, at the right time. In this webinar, learn what priorities are top of mind for talent management leaders in 2025, as well as best practices to support them in the coming year. Session Description ...
... 50% of services buyers are looking to expand the number of providers they work with. Tech services leaders can use this interactive tool to identify top drivers for switching providers, both to retain clients and attract new ones. Data Insights Directions for Use About This Research Recommended by the ...
... Lack of GenAI-ready data is the top reason for failed GenAI deployments. Product managers at data management software vendors must add capabilities to manage unstructured data so that it supports customers’ GenAI implementation, through in-house development and/or integrations and partnerships. Overview ...