... This AI briefing examines three important updates: market consolidation in AI-ready data infrastructure, IBM’s new Red Hat AI Inference service, and Microsoft’s DELEGATE-52 research on systemic agentic AI vulnerabilities. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner ...
Analyst(s): Shubhangi Jena | Auria Asadsangabi | Lucas Kobat
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... Access Insights Already a Gartner client? Fragmented and handoff-driven execution limits the speed, quality and predictability of new product development. This Hype Cycle helps R&D leaders sequence investments in AI and digital innovations to improve execution and progress toward connected, digital an ...
... Access Insights Already a Gartner client? Transformative growth needs leaders who can effectively drive change, not just inspire it. CHROs must help leaders routinize change. To progress, HR must also renew or remove leaders who do not embrace this way of managing, so that every leader is prepared and ...
... Access Insights Already a Gartner client? Enterprise value cannot be realized without preparing workers to be augmented by AI agents. When hype frames autonomous software as a human equivalent, employees are left asking: “What’s my value?” Executives capable of deploying organizational changes can con ...
Analyst(s): Julia McDowell | Tori Paulman | Shawn Murphy | Kevin Smith
... Access Insights Already a Gartner client? Finance D&A governance is split into three trajectories: maturing execution capabilities, immature AI governance and emerging decision-centric models. CFOs must capitalize on prior investments while avoiding premature investment in immature AI-led governance a ...
Analyst(s): Vijay Dakshinamoorthy | Valeria Di Maso
... Access Insights Already a Gartner client? As AI transforms smart city operations and operational resilience pressure drives digital sovereignty conversations, CIOs are being forced to reprioritize. Leading cities are data-smart, not just tech-smart, connecting relevant data, asking the right questions ...
... Access Insights Already a Gartner client? Oil and gas firms face geopolitical uncertainty, market volatility and capital constraints. Choosing the right AI applications will be essential to maintain competitiveness. This Hype Cycle helps CIOs prioritize AI innovations amid evolving business objectives ...
... Delivering differentiated customer service means keeping pace with the latest technology — a key priority for service and support leaders. This research explores the top 10 technology markets supporting customer service and support organizations. Gartner Recommended Reading Gartner Insights Abstract ...
... Service & Support Conference Gartner Customer Service & Support Conference is taking place November 4-5, 2026, in Denver, providing customer service and support leaders with actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. Gartner ...