... Customer expectations across service industries are shifting rapidly toward frictionless digital experiences and hyperpersonalization. While provider trust remains robust, CMOs must bridge the gap between customer GenAI readiness and the delivery of value-driven interactions. Insights at a Glance Issu ...
Analyst(s): Ross Cosner | Chris Beland
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... shape competitiveness for midsize enterprises in 2026 and beyond. Gartner surveyed over 400 IT leaders to map deployment plans for 50 technologies across six domains — from AI and data analytics to cloud, security, and digital workplace. This session shares key adoption trends, risk factors and value ...
... For2026, the top two priorities for chief supply chain officers are driving commercial growth and controlling costs, both closely aligned with CEO objectives. This report helps CSCOs benchmark their short- and long-term priorities and identify key actions to address new challenges. Overview Gartner ...
Analyst(s): Kevin Miceli | Preeti Singla | Wade Mcdaniel
... Gartner client? Gartner ranks personalization as the top AI use case for digital commerce, but digital commerce leaders often struggle to effectively execute it. Discover how top-performing brands personalize inspiration, guidance, and advice for their customers in digital commerce. Insights at a Glance ...
... •The risks of siloed authorization implementations, amplified by agentic AI •The core building blocks of modern authorization and the role each component plays in a larger architecture •Practical steps to plan and implement an externalized authorization architecture •Common pitfalls, lessons learned ...
... between prototype AI demos and governed production deployments. This research evaluates engineering effort and prototype-to-production delivery timelines for core data management agents across six leading data management platforms, helping data and analytics leaders derisk deployment, control costs, and build ...
... Access Insights Already a Gartner client? How to demonstrate and realize value from D&A investments remains a top question and priority for CDAOs and D&A leaders, yet most struggle to build a value competency that is part of every decision and action. Analysis Gartner Insights Abstract ...
... how the forces in your industry impact infrastructure and IT operational decisions. Use this research to build industry acumen, identify impactful trends and adapt strategies that enable technology-driven growth and innovation. Action Name Gartner Research ...
Analyst(s): Ryan Shows | Ron Blair | Roger Williams
... pace of D&A maturity. Data, analytics, and AI leaders must seek balance and convince business leaders that they are complementary efforts essential for success. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User Recommendations Sample Vendors Gartner Recommended Reading ...