... Client Story Aligning Marketing with Tech for Improved Customer Experience Gartner helped The Hartford's CMO in prioritizing marketing by integrating technology with the human touch to enhance customer experience. Mission Critical Priority The Hartford's CMO sought to place marketing front and center ...
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... this presentation, we discuss the top technology trends in CRM and CX that should be at the top of the mind of CIOs, heads of CX, and senior applications leaders. Overview Gartner Recommended Reading Gartner Research ...
... Gartner survey data reveals important differences in how procurement organizations are deploying AI. This research helps chief procurement officers benchmark deployment activity, understand where peers are creating value and compare their AI deployment patterns with those of other procurement organi ...
... Gartner First Takes Fresh insights on emerging trends Software engineering leaders risk leaving security gaps uncovered when non-Enterprise Claude Code plans default to auto mode on 14 August 2026. Under this new setting, automated controls will replace human approval unless agent permissions have been ...
Analyst(s): Mark O'Neill | Shiva Varma | Gary Olliffe
... Gartner First Takes Fresh insights on emerging trends CIOs must respond to shifting policies and tightening fiscal constraints without disruptions to service delivery. The 2026 U.S. state elections will usher in 20 new governors to office, and the impact on technology policy is likely to be significant ...
... differentiate hype from real investment signals. This infographic benchmarks adoption of over 60 technologies across five IT domains to help CIOs spot emerging trends, prioritize investments, and inform future technology strategy. Overview Gartner Recommended Reading Gartner Insights Abstract ...
... disruptions and social and economic trends is hard. However, CIOs must look to the future to lead their organizations to success in five years and beyond. Join this complimentary Gartner IT webinar as a Gartner expert shares the Gartner top strategic technology trends that you can use to keep your organization ...
... Strategic workforce planning has become increasingly important and complicated as organizations are pressured to both cut costs and develop future talent strategies. CHROs can use this benchmarking data to assess and improve their workforce planning processes and operations. Overview Data Insights Gart ...
... This document presents, in PowerPoint slide form, the most up-to-date Gartner insights, frameworks and data points on the top issues facing GC to facilitate easy sharing and use in team or other executive presentations. Gartner Recommended Reading Gartner Insights Abstract ...