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Research Nov 2025
... Access Insights Already a Gartner client? AI is fundamentally changing how procurement operates, requiring new strategic competencies. CPOs must prioritize data quality and governance, evolve toward a digital-first culture and increase procurement risk thresholds to deliver new business impacts in an ...

Analyst(s):   Micky Keck   |   Magnus Bergfors
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Research Jan 2026
... Access Insights Already a Gartner client? The sheer volume of infrastructure within an organization makes it difficult to keep up with which systems are most in need of modernization. Heads of I&O must use this research to identify the systems most in need of attention and the options to evaluate in a ...

Analyst(s):   Todd Larivee
Webinar December 23 2025
Hear the latest data, insights, and best practices for how R&D leaders can maximize their impact in 2024.
... resources Gartner for Supply Chain Future of Supply Chain Supply Chain Strategic Planning Client Story How Leaders Use Insights From Gartner Supply Chain Top 25 Hear how global chief supply chain officers (GCSCOs) from Kraft Heinz and Essity use insights from Gartner Supply Chain Top 25 to benchmark, ...
Premium Research Sep 2026
... as the top driver to achieve their objectives, but only 5% rate their current AI maturity as high. Use this new maturity assessment to get a peer-benchmarked baseline and a prioritized roadmap of the AI investments that will drive the highest returns for your organization. Overview Directions for Use ...

Analyst(s):   Neha Agarwal   |   Akriti Kapoor   |   Keith Holloway   |   Shiva Varma
Premium Research Sep 2025
... this presentation, we discuss the top technology trends in CRM and CX that should be at the top of the mind of CIOs, heads of CX, and senior applications leaders. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Melissa Hilbert   |   Ilona Hansen   |   Gene Alvarez   |   Olive Huang
Research Oct 2021
... Mastering change is essential for an organization’s resilience and growth and has never been more important than now. IT leaders must champion composability in application design to assure their preparedness for meeting the accelerating pace of business change. Overview Strategic Planning Assumptions ...

Analyst(s):   Gene Alvarez   |   Tad Travis   |   Mark O'Neill   |   Dennis Gaughan   |   Kirk Knoernschild   |   Yefim Natis
Premium Research Oct 2025
... In 2026, software engineering teams will be dealing with demands for increased productivity, more use of AI and improved security. Technical professionals should focus on software engineering fundamentals, implement platform engineering and build bridges with security to navigate this environment. Overview ...

Analyst(s):   Roy Triesscheijn   |   Paige Kirk   |   Sushant Singhal   |   Bill Holz   |   Johnny Walters   |   Danny Brian   |   Erin Khoo   |   Matt Brasier
Premium Research Mar 2024
... The passenger transportation industry is set for continued growth in electric and autonomous vehicles in 2024, with increased adoption of sustainable mobility and data-driven technologies. Transportation CIOs should embrace AI, run pilot projects and reduce their organizations’ carbon footprint. Gartner ...

Analyst(s):   Shivani Palepu
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