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Research Feb 2021
... Organizations are increasingly demanding capabilities that speed up and make smarter decisions that meet business conditions. IT leaders require a new approach across data, analytics and applications that will adapt their organization to become an intelligent composable business. Overview Strategic Pl ...

Analyst(s):   Andrew White   |   Gene Alvarez   |   Yefim Natis   |   Dennis Gaughan
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Research Jan 2022
... Many governments struggle to meet accelerated demands and opportunities due to fixed, siloed operational approaches. But leading governments apply the principles of composability to break this mold. Government CIOs should implement modularity and modern design principles to enable this transition. Ov ...

Analyst(s):   Bill Finnerty   |   Rick Howard   |   Apeksha Kaushik
Research Jan 2022
... The pandemic accelerated public service delivery via digital channels, exposing serious deficiencies around identity today. Government CIOs should assume new responsibilities in digital identity ecosystems to improve trust and adoption by citizens beyond sectors and borders. Overview Strategic Plannin ...

Analyst(s):   Arthur Mickoleit   |   Michael Brown
Research Mar 2021
... The pandemic exposed the limitations of rigid infrastructure and systems to governments. Globally, governments — willing or otherwise — had to rely on cloud computing to deliver required services and mission outcomes. This forced exposure to the cloud led many CIOs to accelerate their modernization ...

Analyst(s):   Michael Brown   |   Neville Cannon
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Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends The 2026 Meta rulings make software designers — not users — legally responsible if the product is addictive or causes harm. Organizations should audit all tech stacks for dark patterns and behavioral hooks, and consider disabling high-risk features ...

Analyst(s):   Claudia Ratterman   |   Akis Sklavounakis   |   Bart Willemsen   |   Melanie Alexander   |   Nicole Paripurana   |   Patrick Connaughton   |   Lydia Clougherty Jones
Research Oct 2026
... Access Insights Already a Gartner client? Chief product officers struggle to establish solid product strategies amid rapid AI evolution. To win the AI vendor races, product leaders must shift from simple integration to prioritizing profitable, differentiated use cases that anticipate market shifts. Why ...

Analyst(s):   Kristin von Manowski   |   Brandon Medford
Research Sep 2026
... Access Insights Already a Gartner client? Despite escalating AI costs and an incremental, rather than transformational, impact, AI investments in SCM are poised to increase. CSCOs are tasked with demonstrating the value realized from AI investments to executive leadership, boards, and shareholders to ...

Analyst(s):   Carlton Sapp   |   Balaji Abbabatulla
Research Sep 2026
... Access Insights Already a Gartner client? Chief audit executives (CAEs) are rapidly adopting AI to enhance efficiency, quality and risk management. However, ad hoc, individualized use, without a clear strategy, delivers only marginal gains. To achieve transformative impact, CAEs must strategically ali ...

Analyst(s):   James Bourke   |   Margaret Moore Porter
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