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Research Apr 2026
... Access Insights Already a Gartner client? Four key trends are shaping modern approaches to cybersecurity organizational design despite a universal “consensus.” These trends reflect how cybersecurity leaders are independently arriving at a set of recognizable design structures in response to common pressures ...

Analyst(s):   Niyati Daftary   |   Victoria Cason
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Announcement February 24 2026
... www.gartner.com/en/finance/finance-leaders. Follow Gartner for Finance on LinkedIn and X using #GartnerFinance to stay ahead of the latest expert insights and key trends shaping the finance function. Visit the Gartner Finance Newsroom for more information and insights. Media contact Rob van der Meulen ...
Premium Research Mar 2022
... Changing policy priorities and technology trends put pressure on governments to be more proactive. Government CIOs should use these trend insights to revise strategies to ensure the quality of government services and the capacity to deliver mission value. Gartner Insights Abstract ...

Analyst(s):   Arthur Mickoleit   |   Alia Mendonsa
Research Mar 2021
... Gartner evaluates the trends driving public safety and law enforcement through 2022. CIOs should determine how these trends impact their organization’s capabilities, and make any changes needed to ensure that their digital strategies stay on track while delivering value to constituents. Overview Strategic ...

Analyst(s):   Irma Fabular   |   Bill Ray   |   Bill Finnerty   |   Michael Brown
Premium Research Apr 2024
... New tech trends in the communications industry such as GenAI, cloud-native and security orchestration will deeply impact tech suppliers. CSP product leaders must analyze and adapt to these trends to reshape their product strategies, foster innovation and integrate new technologies. Overview Strategic ...

Analyst(s):   Enrique Hernandez-Valencia   |   Peter Liu   |   Amresh Nandan   |   Peter Kjeldsen   |   Pulkit Pandey   |   Sylvain Fabre
Research Oct 2025
... Access Research Already a Gartner client? To future-proof the tech stack, organizations should temporarily pause major modernization efforts to thoughtfully fold in an AI-inclusive strategy. This approach unlocks innovation, boosts agility, and positions enterprises to thrive amid rapid technology shi ...

Analyst(s):   Patrick Connaughton   |   Hao Yin   |   Tad Travis
Research Nov 2025
... Access Research Already a Gartner client? Self-service is integral to a customer engagement strategy, but organizations often treat it separately from assisted service. Customer service and support leaders can use this roadmap to build an integrated self- and assisted service program that leverages AI ...

Analyst(s):   John Quaglietta   |   Jennifer MacIntosh
... Gartner for Sales Leaders Accelerate outcomes with AI-powered tools, on-demand insights and interactive experiences. Top questions from sales leaders — and how we answer them How can we turn AI investments into measurable revenue growth? See how leading sales organizations convert AI-driven capacity ...
Premium Research Mar 2026
... Please find below all of the presentations associated with the Gartner Research Board for Global Chief Data & Analytics Officers Cycle 1 2026 Meeting Gartner Insights Abstract ...

Analyst(s):   Research Board Research Team
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