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Webinar On-Demand
... mal-information, a trend poised to accelerate in the coming years. In an era disrupted by AI and characterized by "truth decay," rapid technological and environmental shifts and a deficit in communications analytics capabilities, CCOs must understand the critical imperatives for navigating 2026 and beyond. ...

Analyst(s):   Patryck Allen
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Research Feb 2026
... Access Insights Already a Gartner client? Retail AI scale is constrained by fragmented legacy architectures and siloed data. To successfully compete in the AI vendor race, product leaders must prioritize high-value use cases and layer GenAI/agentic capabilities onto proven ML workflows to generate rep ...

Analyst(s):   Hanna Karki   |   Sandeep Unni
Premium Research Oct 2025
... Supply chain digital transformation initiatives face myriad complex implementation challenges. To build toward success, CSCOs must overcome the data problems, technical interoperability issues and poorly understood user needs that most often undermine digital transformations. Analysis Next Steps Gartne ...

Analyst(s):   Brock Johns   |   Julia Heyman
Research Jul 2026
... impact on revenue, while also utilizing valuable seller knowledge and know-how. CSOs should use this research to explore three key sales technology trends and take action to architect the AI-first sales organization of the future. Insights at a Glance Strategic Planning Assumption Impact The Opportunities ...

Analyst(s):   Melissa Hilbert
Announcement September 17 2026
... IT executives. More than 7,000 CIOs and senior leaders will explore the technology, insights and trends shaping the future of IT and business, including AI, business transformation and value, cybersecurity, customer experience, data analytics, executive leadership and more. Over the course of four days ...
... technologies, strategies, and business outcomes behind their success. Walk away with actionable ideas and inspiration for your own innovation agenda. Learn more about the awards 2026 Eye On Innovation Judges Eligibility How does the submission process work? Do I need to be a Gartner client to participate ...
Webinar On-Demand
... recommended actions to help you achieve your goals. •Understand three key megatrends shaping the future of procurement •Explore potential implications of top megatrends on procurement •Learn actions you need to take to respond to the impacts of these key megatrends Return to this web page to watch the webinar ...

Analyst(s):   Ryan Polk
Premium Research Feb 2026
... revenue authorities need to continuously innovate taxpayer services, leverage AI for mission impacts, and modernize core systems. Use this Leadership Vision document to align digital investments with current strategic priorities for taxation. Overview Recommended Actions Gartner Recommended Reading Gartner ...

Analyst(s):   Arthur Mickoleit
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