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Research May 2026
... large service provider investments. In the meantime, increased use of AI for customer-facing tools and personalization is driving IT spending among the retail and banking sectors. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Hanna Karki   |   Debbie Buckland   |   Simon Cushing   |   Rishi Sood   |   Jonathan Davenport   |   Marlena Brown   |   Jeff Casey   |   Pankaj Verma   |   Scot Kim   |   Nicole Foust   |   Gregor Petri   |   James Ingham   |   Jonathan Rivera   |   Peter Kjeldsen   |   Inna Agamirzian   |   Shivani Palepu   |   Sruthi Nair
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Premium Research Dec 2024
... Tom Coshow explores agentic AI, featured in the Gartner Top 10 Strategic Technology Trends for 2025 report, and shares examples, insights on emerging opportunities, like guardian agents and long-term memory in AI, and guidance for executive leaders looking to build secure and scalable systems. Gartner ...

Analyst(s):   Tom Coshow
Research Jul 2026
... Access Insights Already a Gartner client? Governance is a mission-critical priority — 66% of D&A leaders are responsible for governance, quality, standards, and assets. As organizations scale AI, current approaches are insufficient. Effective governance requires modern practices, skills, and technologies ...

Analyst(s):   Sumit Agarwal   |   Soyeb Barot   |   Afraz Jaffri   |   Roxane Edjlali   |   Lydia Ferguson   |   Sally Parker   |   Rita Sallam   |   Alan D. Duncan
Premium Research Dec 2022
... Sustainability across environmental, social and governance has become an important priority for all businesses. This presentation deck looks at the top four sustainability trends that will create new market opportunities and impact the competitiveness of the IT services market. Gartner Insights Abstract ...

Analyst(s):   Lai-ling Lam   |   Misako Sawai
Research Sep 2025
... Already a Gartner client? Automaker and Tier 1 supplier CIOs see 2026 as even more challenging than 2025 in terms of IT budget. This research presents insights from the 2026 Gartner CIO and Technology Executive Survey and recommendations for how product leaders can win amid adversity. Overview Data Insights ...

Analyst(s):   Pedro Pacheco
Premium Research Aug 2024
... As demand for IT talent outpaces supply, skills gaps threaten organizations’ abilities to achieve business objectives. This CIO Mind Podcast episode discusses how CIOs can improve talent management and retention by addressing the top trends impacting IT talent strategy. Overview About the Guest Gartner ...

Analyst(s):   Tom Nolan   |   Gabriela Vogel   |   Lily Mok   |   Ed Gabrys
Premium Research Feb 2026
... Software engineering leaders need proven insights to cut through vendor hype and maximize returns. Learn from peers’ adoption plans for emerging technologies like AI agents, MCP, and microservices, including what’s driving or stalling adoption and where AI is falling short. Insights at a Glance Issue ...

Analyst(s):   Miriam Colman
Premium Research Jun 2025
... Gartner’s Supply Chain Top 25 celebrates supply chain excellence by ranking the world’s leading companies. CSCOs can discover the leading practices of the Masters and Top 25 companies and the macro trends differentiating them from their peers: agentic AI, autonomous operations and water stewardship. ...

Analyst(s):   Simon Jacobson   |   Noha Tohamy   |   Marta Muñoz   |   Simon Bailey
Insight August 20 2024
... stakeholders Harness top trends to optimize government tech Use three tactics to modernize government technology despite skill shortages, tight budgets and increased regulations. A rise in cyberattacks is driving governments to adopt new security approaches. As a top target for attack, governments face ...
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