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Premium Research Oct 2023
... The 2024 Gartner CIO and Technology Executive Survey shows CSPs prioritizing technologies such as cloud, AI/ML, security and integration technologies. As CSPs focus on platforms, intelligence and automation, CIOs must involve business and operations leaders to affect operating model changes. Overview ...

Analyst(s):   Amresh Nandan
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Announcement May 17 2023
... including accelerating business transformation, cybersecurity, AI, customer experience, data analytics, executive leadership and more. Follow news and updates from the conferences on Twitter using #GartnerSYM. Upcoming dates and locations for Gartner IT Symposium/Xpo™ include: September 11-13 | Gold Coast ...
Premium Research May 2022
... service-based architecture is making CSPs rethink their technology and operations transformation — taking a “greenfield” type of approach to shape platforms for agile, flexible and outcome-driven operations. CSP CIOs should accelerate this idea to create new value with 5G. Overview Strategic Planning Assumptions ...

Analyst(s):   Kosei Takiishi   |   Sylvain Fabre   |   Pulkit Pandey
Premium Research Feb 2026
... In the AI era, CHROs must lead the transformation of HR, shape the future of work, and strengthen culture to position their organization for success. This presentation provides research insights to help high-tech executives ensure their GTM strategy resonates with CHRO buyer realities. Insights at a ...

Analyst(s):   Michelle Shapiro
Premium Research Apr 2026
... review spend and headcount key metrics to increase, reduce and reallocate spend in support of these priorities. Insights at a Glance A Dual Mandate for CFOs Benchmarks Offer Cost-Optimization Baselines Finance Spend and Headcount Key Metrics Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jan Ambergen
Research Oct 2025
... Access Research Already a Gartner client? Heads of ERM can use this benchmarking data to explore common risk report inclusion by peers, and bold content ideas that drive stakeholders to action. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Drew Smith
Research Sep 2025
... Access Research Already a Gartner client? Despite possessing core ransomware recovery capabilities, many organizations are unable to leverage them due to a lack of clear strategy and integrated processes. This leads to prolonged downtime, data loss and higher costs. Heads of I&O must prioritize integr ...

Analyst(s):   Ron Blair   |   Ajeeta Malhotra
Premium Research Nov 2023
... application software markets by augmenting capabilities and enhancing productivity, efficiency and business value for users. To remain relevant, technology and service providers should be aware of the trends affecting this dynamic market. Overview Strategic Planning Assumptions Introduction Impacts and Recommendations ...

Analyst(s):   Craig Roth   |   Yanna Dharmasthira   |   Amarendra .
Premium Research Mar 2026
... and revolutionize HR, CHROs must align their HR strategy and tech roadmap with enterprise goals and AI ambition; develop a clear vision and roadmap for a reinvented, AI-infused HR operating model; and establish triggers — such as new technology development — to regularly review and adjust their HR strategy ...

Analyst(s):   David Bobo   |   Christopher Long   |   Robin Boomer
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