... Megatrends are large-scale, long-lived social, economic, and technical trends that impact a wide range of organizational strategies. We provide a suggested list of megatrends for enterprise architecture and technology innovation leaders to use for business and technology strategic planning. Gartner Insights Abstract ...
Analyst(s): Nick Jones | Owen Chen
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... client? The most important service and support technology trendsfor 2025 center around three themes: digital-first service delivery, the value of analytics and enabling agents. This research highlights major trends in the technology landscape for customer service and support leaders. Overview Data Insights ...
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... Access Research Already a Gartner client? The exposure to a range of new cyberthreats is a growing issue for organizations. This research provides CISOs with a roadmap to pivot from traditional technology vulnerability management to a broader, more dynamic CTEM program. Overview Strategic Planning Assumption ...
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... already full portfolio is not sustainable. Instead, CISOs must expand their sphere of influence, transform their leadership style and redefine cybersecurity’s core mandate to succeed. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights Abstract ...