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Research Dec 2025
... collects IT Spending and Staffing data from the IT Budget Tool and other sources on a year round basis. This analysis provides insight into metrics for the Consumer Products Industry from that dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget ...

Analyst(s):   Jamie Guevara   |   Prachi Tyagi   |   Pankaj Mehta   |   Aditi Sharma   |   Eric Stegman
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Research Dec 2025
... collects IT Spending and Staffing data from the IT Budget Tool and other sources on a year round basis. This analysis provides insight into metrics for the Professional Services Industry from that dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget ...

Analyst(s):   Eric Stegman   |   Jamie Guevara   |   Prachi Tyagi   |   Pankaj Mehta   |   Aditi Sharma
Research Dec 2025
... Access Insights Already a Gartner client? Microsoft leads in enterprise AI through control of work surfaces, cloud, dev tools, model choice and growing Copilot/agent governance. However, the lead is conditional: strongest in Microsoft-heavy firms; rivals can catch up by owning workflows, neutral gover ...

Analyst(s):   Ed Anderson   |   Kevin Knox   |   Alastair Woolcock
Research Dec 2025
... Access Insights Already a Gartner client? Twilio’s combination of omnichannel communications, contextual data, AI frameworks, developer base and technology partnerships make it the company to beat in CPaaS AI. Other CPaaS vendors can catch up with product innovations in agentic AI and vertical-specifi ...

Analyst(s):   Ajit Patankar   |   Lisa Unden-Farboud
Research Dec 2025
... the IT Budget Tool and other sources on a year round basis. This analysis provides insight into enterprise level IT spending and staffing key metrics for the Healthcare Providers industry. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks ...

Analyst(s):   Jamie Guevara   |   Prachi Tyagi   |   Pankaj Mehta   |   Aditi Sharma   |   Eric Stegman
Premium Research Sep 2024
... Legal leaders face significant pressure to realize the efficiency gains promised by technology. General counsel can use this research to overcome poor adoption rates that stand in the way. Overview Conclusion Recommendations Presentation Deck Gartner Recommended Reading Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Feb 2025
... As business demands grow, HRBPs must develop the skills and capabilities they need to stay relevant and effective. This report helps HRBPs assess their capabilities, focus on targeted development and strengthen HR’s ability to drive key business unit priorities. Overview Gartner Recommended Reading Gar ...

Analyst(s):   Srishti Chopra   |   Chirag Aggarwal
Premium Research Mar 2024
... Chief compliance and ethics officers face increased pressure to improve their existing approaches to evaluating compliance effectiveness. Use this research to make the most impactful improvements to your evaluation approaches. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Feb 2025
... Compliance guidance has grown more burdensome to employees, weakening its effectiveness. Chief compliance and ethics officers can learn how to design compliance training and communications content so that employees pay attention to it, understand it and abide by it. Session Description Learning Object ...

Analyst(s):   Matt Cantrell   |   Jennifer Kugler
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