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... CRM implementation often involves migration, modernization or consolidation, rather than only new delivery. This research helps application architects address data, security, integration and delivery decisions to scale and evolve the platform without losing control. Overview Strategic Planning Assumpt ...
... Access Insights Already a Gartner client? Vendors are integrating cyber resilience, disaggregated scale-out architectures and native AI data services across enterprise storage platforms. Heads of I&O assessing such platforms should use this research to evaluate eight storage platforms across seven use ...
Analyst(s): Julia Palmer | Jeff Vogel | Joseph Unsworth | Chandra Mukhyala
... Agentic AI is fundamentally reshaping enterprise architecture, infrastructure and operations. IT operations specialists must cultivate competencies across agentic AI architectures, agentic AI platforms and AgentOps to strengthen operational governance, orchestration and cost optimization. Key Finding ...
Analyst(s): Jaishiv Prakash | Joe Antelmi | Maryam Hassanlou
... Access Insights Already a Gartner client? Effective RFPs require content and questions that force vendors to provide richer information than simple yes or no answers that allow you to make informed decisions. Use this guidance and template to incorporate the right content and provide the proper level ...
... Access Insights Already a Gartner client? Infrastructure cybersecurity must transition from perimeter-based defense to a resilient, risk-based framework. This roadmap enables heads of I&O and CISOs to align infrastructure security with business continuity goals, protecting critical hybrid and cyber-physical ...
Analyst(s): Mike Leibovitz | Jonathan Forest | John Watts | Tim Zimmerman | Charlie Winckless | Andrew Lerner | Chuck Lawton
... Access Insights Already a Gartner client? A hybrid mesh firewall offers native cloud integration, advanced threat prevention capabilities, and mature CI/CD pipeline integration in hybrid environments, extending to IoT devices and DNS-based attacks. Use insights across five common use cases to identify ...
Analyst(s): Rajpreet Kaur | Odie Adesina | Adam Hils
... AI can enhance the efficiency, effectiveness, and strategic value of ERM, but determining which use cases to prioritize is challenging. Heads of ERM can use this research to guide their AI strategy based on our assessment of the value and feasibility of 18 prominent ERM use cases. Overview How to Use U ...
Analyst(s): Mark Beres | Samantha Darnell | Bryce Calderone
... Omnichannel customer behavior and AI-driven engagement are reshaping how organizations connect with customers. Use this guide to align marketing to business value, prioritize initiatives, set realistic cross-channel goals, and build the roadmap needed to accelerate results in a rapidly evolving envi ...