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Research Oct 2025
... Access Research Already a Gartner client? CIOs who mature strategic cost management will unlock growth, influence, and credibility with funding credibility. From AI governance to tech debt, five shifts redefine cost optimization as a strategic lever. Use these opportunities to lead the investment stor ...

Analyst(s):   Lauren Wheatley   |   Robert Naegle   |   Chris Ganly
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Research Nov 2025
... Access Research Already a Gartner client? AI is reshaping the SDLC — tiny teams, skills erosion, and rising technical debt from ‘shadow AI’ require new strategies. Software engineering leaders must restructure their organization, protect foundational skills, shift to creativity metrics, and implement ...

Analyst(s):   Akriti Kapoor   |   Thomas Murphy   |   Mukul Saha   |   Brent Stewart   |   Annie Hodgkins   |   Frank O'Connor
Research Nov 2025
... Access Research Already a Gartner client? AI can ignite a new era of seller productivity and customer engagement, but it can also unleash chaos. CSOs need to be comfortable navigating this contradiction and stay focused on long-term success. Use this research to calibrate your AI ambition and objectiv ...

Analyst(s):   Sandhya Mahadevan   |   Melissa Hilbert   |   Dan Gottlieb   |   Alyssa Cruz   |   Wendy Butler-Mafuz
Premium Research Jun 2026
... Gartner First Takes Fresh insights on emerging trends CIOs must act fast to adapt their payment acceptance systems because the digital euro will be legal tender, demanding tech and treasury upgrades. As regulators begin to review the regulation, plan for implementation to take more effort and expense ...

Analyst(s):   Debbie Buckland   |   Peter Ryan
Premium Research Jun 2025
... Estimating the value of smart robots, a critical component of the AI race, is critical to appropriate investment, monetization and go-to-market decisions. The Markov decision process helps product leaders build economic models incorporating the value of tasks executed by smart robots, driving robot ...

Analyst(s):   Anthony Bradley   |   Bill Ray
Premium Research Jun 2025
... security products risk failure if isolated from cybersecurity’s ecosystem as attacks are scaled by AI. This research offers foresight to disinformation security product leaders on increasing market success by strategically aligning products with cybersecurity ecosystem integration. Overview Strategic Planning ...

Analyst(s):   Alfredo Ramirez IV   |   Apeksha Kaushik
Premium Research Jul 2025
... Edge AI is a critical component of the AI race, but providers and adopters struggle to demonstrate return on investment. Product leaders must quantify edge AI business value, as part of “smart” product investment, development and go to market. Our model supports estimating edge AI business value, in ...

Analyst(s):   Anthony Bradley   |   Eric Goodness
Premium Research Jul 2025
... Artificial general intelligence doesn’t exist. However, the industry is generating significant market hype. To maintain organizational relevance amid AGI’s excessive level of hype, product leaders must use intermediate progress toward AGI to deliver real business value. Overview Strategic Planning Ass ...

Analyst(s):   Barbara Sibley   |   Frank Buytendijk
Premium Research Jul 2025
... Emerging AI disruptions will define the future of technology. Product leaders must prioritize these against the impact on their business over the next five years. These disruptors are a competitive opportunity in the near term but, in the longer term, will evolve into the standard. Analysis Research H ...

Analyst(s):   Nick McQuire   |   Kristin von Manowski
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