Premium Research
Nov 2025
... and a governed system of action for rapid AI-enabled transformation and acceleration. CIOs and IT leaders can leverage this research for the latest insights on ServiceNow’s evolving role across workflow orchestration, AI governance, autonomous agents, CRM, cybersecurity and enterprise data. At a Glance ...
Analyst(s):
Deepti Gopal
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Alastair Woolcock
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Kelli Smith
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Dennis Gaughan
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Mike Gotta
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James Boyle
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Nicole Paripurana
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Jess Aggio
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Kumar Dhir
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Jan Cook
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Susan Welsh de Grimaldo
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Colin Fletcher