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Research Apr 2021
... CSPs must move beyond isolated/ad hoc automation opportunities to enterprisewide hyperautomation. They need long-term and committed leadership to overcome complex barriers and deliver business outcomes. This presentation outlines key elements of leadership vision that CIOs should embrace. Gartner Ins ...

Analyst(s):   Amresh Nandan
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Premium Research Feb 2025
... In 2025, trends such as regulatory uncertainty, generative AI adoption, rising law firm rates and a growing midsize law firm and ALSP market will dictate how general counsel uses providers. This research provides strategies for general counsel to effectively manage their service providers. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Research Jul 2024
... Access Research Already a Gartner client? Often, there is no clear path for I&O leaders to transition from capex to consumption or subscription service models. Internal financial pressure toward capex and manufacturer pressure to adopt consumption models prevent easy transition. We advise on how to build ...

Analyst(s):   Philip Dawson   |   Jason Donham
Research Apr 2026
... Access Insights Already a Gartner client? Agentic AI promises powerful automation capabilities in varied domains, driving extreme interest and substantial investments. Yet, rapid progress in agentic AI is exceeded by hype and confusion. Grasping the core innovations and their progress is crucial to re ...

Analyst(s):   Leinar Ramos   |   Pieter den Hamer   |   Erick Brethenoux   |   Tom Coshow   |   Rajesh Kandaswamy   |   Gary Olliffe
Premium Research Apr 2026
... Agentic coding is rapidly evolving, with new and better practices continually emerging. To maximize the impact of AI coding agents, software engineers should commit to learning and applying the patterns discussed in this research. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Ga ...

Analyst(s):   Gary Olliffe   |   Matt Brasier   |   Daniel Ballard
Premium Research Mar 2026
... Agile development success, particularly in the age of AI, demands skills that go beyond the values and principles of the Agile Manifesto. To effectively leverage AI and deliver cutting-edge products, software engineers must enhance agile methods with new technical practices and behaviors. Key Finding ...

Analyst(s):   Bill Holz
Research Mar 2026
... Access Insights Already a Gartner client? CIOs struggle to translate OKR pilot lessons into an enterprise‑scale implementation model. This note provides a practical path to create, operationalize and grade OKRs at scale so IT and business teams stay aligned and deliver strategic outcomes. Insights at a ...

Analyst(s):   Atrishi Badu   |   Eyad Tachwali   |   Christie Struckman
Premium Research Mar 2026
... AI agents have potential to help CHROs achieve critical business outcomes, yet many CHROs remain unclear about their full potential. Use this research to learn the fundamentals, navigate vendor hype and facilitate C-suite discussions about AI agents’ enterprise and HR applications. Insights at a Glan ...

Analyst(s):   Eser Rizaoglu   |   Harsh Kundulli   |   Anand Chouksey   |   Stephanie Clement
Research Apr 2026
... Access Insights Already a Gartner client? The era of AI experimentation is over. Executives now demand scalable, secure and maintainable value that goes beyond prototypes. Software engineering leaders must establish AI engineering as a cross-practice discipline to dependably build and run AI-augmented ...

Analyst(s):   Shiva Varma   |   Keith Holloway   |   Tigran Egiazarov   |   Nabeeha Ahmed
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