... Access Insights Already a Gartner client? CSPs must operate seamlessly across new network technology domains such as public and private cloud and edge, fixed and mobile access, core, and transport. This Hype Cycle captures most technologies that CSP CIOs should invest in to enable infrastructure moder ...
Analyst(s): Sylvain Fabre
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... The top priority for leaders in insurance this quarter is modernizing business-critical systems, and they are focused on transforming the claims process. Use these results to understand industry trends, and how peers are planning and budgeting for challenges associated with the claims process. Overview ...
... startups. As one of the first analysts ever covering AI, she has been shaping AI space for over a decade, influencing strategies of major players and adopters. Her current research interests focus on AI governance, AI trends, the ongoing shifts in AI and on the most exciting part of artificial intelligence ...
... Gartner Finance Symposium/Xpo 2026 London: Day 1 Highlights LONDON, June 8, 2026 It’s not too late to join the conference Overview We are bringing you news and highlights from the Gartner Finance Symposium/Xpo 2026, taking place this week in London. Below is a collection of key announcements and insights ...
... connect services. This research provides insights for communications service providers on revamping portfolios, bundling connectivity with managed SD-WAN and offering cloud interconnect fabrics. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Gartner Research ...
Analyst(s): Nitin Narang | Gaspar Valdivia | Jon Dressel
... The Top 6 Supply Chain Breakthroughs 2019 Power of the Profession Awards Expert: Geraint John The fifth annual Power of the Profession Awards recognized breakthrough successes in the supply chain community. This report details the winning companies’ initiatives, which span customer experience improvements ...
... Mobility and Applications Meetings Admin Portals Installation and Integration Service and Support Packaging for Midsize Enterprises Scalability for Large Enterprises Contact Center Support Support For AI Capabilities Telephony-Centric/Heavy Organizations Collaboration-Centric Organizations UC With Integrated ...
... customer programs are essential for improving customer service, identifying sources of value and mitigating issues before they occur. Customer service and support leaders can use this VoC maturity model to develop their program into a critical source of insights and value for the enterprise. Insights at ...
Analyst(s): Daniel O'Sullivan | Brad Fager | Lauren Villeneuve | Christopher Sladdin
... available to migrate to postquantum cryptography and the irreparable damage of “harvest now, decrypt later” for every day delayed. Cybersecurity leaders must articulate, justify and secure funding for a postquantum response. Insights at a Glance Strategic Planning Assumption Impact Actions How to Execute ...
Analyst(s): Elizabeth Davis | Mark Horvath | Sarah Almond