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Premium Research Jun 2026
... A digital front door is a critical point of digital engagement and interactions for healthcare consumers, especially younger, tech-savvy ones. DFD strategies and newer agentic AI technologies can modernize experiences, drive better consumer-to-patient engagement and help CIOs achieve business results ...

Analyst(s):   Faith Adams
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Research Jun 2026
... Insights Already a Gartner client? Dramatic changes to publicly trusted certificate validity periods used for web server authentication are increasing the likelihood of web service outages. Cybersecurity leaders must transform their PKI and certificate life cycle management processes now to minimize disruption ...

Analyst(s):   Sarah Almond
Research Dec 2025
... deploying AI “deal desk” agents are slashing quote and order form delivery time by over 90%, increasing accuracy, efficiency, and capacity. By the end of 2026, companies with this capability will outpace the competition by surpassing buyer needs. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Michele Buckley
Research Feb 2026
... Access Insights Already a Gartner client? Total enterprise IT spending in the CMS market is forecast to reach $948.8 billion in 2026, up from $774.8 billion in 2025. Spending is expected to see a constant currency five-year CAGR of 16.4% to exceed an estimated $1.3 trillion by 2029. Overview Table of ...

Analyst(s):   Pankaj Verma   |   Inna Agamirzian   |   Peter Kjeldsen   |   Gregor Petri
Research Feb 2026
... Access Insights Already a Gartner client? Global enterprise IT spending in the banking and investment services market is forecast to increase by 9.5% in 2026 to $857.5 billion. Spending is expected to see a constant currency five-year CAGR of 9.0% to reach an estimated $1.1 trillion by 2029. Overview Notable ...

Analyst(s):   Inna Agamirzian   |   Pankaj Verma   |   Debbie Buckland   |   Jeff Casey
Research Feb 2026
... Access Insights Already a Gartner client? Gartner has curated 15 top technological innovation videos from the 2025 Gartner Eye on Innovation Awards finalists and winners. These examples provide valuable insights for power and utilities CIOs, helping to inspire their teams and shape their own transformation ...

Analyst(s):   Jo-Ann Clynch   |   Nicole Foust
Research Jan 2026
... Access Insights Already a Gartner client? Gartner has curated 15 top technological innovation videos from the 2025 Gartner Eye on Innovation Awards finalists and winners. These examples provide valuable insights for oil and gas CIOs, helping to inspire their teams and shape their own transformation initiatives ...

Analyst(s):   Ricardo Chang   |   Simon Cushing   |   Nicole Foust
Premium Research Jul 2026
... Gartner First Takes Fresh insights on emerging trends Cybersecurity leaders must prioritize operational survival over the illusion of perfect prevention. Coordinated cyberattacks on more than 30 Minnesota community water/wastewater utilities are a warning, and show that resilience is the true metric ...

Analyst(s):   Katell Thielemann   |   Dr Kirsty Perrett
Conference Highlight September 28 2023
... highlights from Day 1 here and Day 2 here. On Day 3 from the conference, we are highlighting three key predictions for zero trust, sharing Gartner’s top predictions for cybersecurity for 2023-2024, and exploring how the shift in risk landscapes and risk appetites is impacting the chief information security ...
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