... Access Insights Already a Gartner client? As ServiceNow expands into the enterprise control plane, technology service leaders must adopt a federated AI operating model to ensure architectural autonomy. This research provides strategic guidance on governance, upskilling, and platform architecture to gu ...
Analyst(s): Ted Chamberlin
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? Procurement’s traditional approaches to prioritizing and managing risk events cause staffing bandwidth constraints in cycles of volatility. BlueStall* recognized the limitations of traditional methods and refocused on risk mitigation readiness by implementing ...
... The 2027 CIO survey of consumer goods companies finds a shift from adapting to AI to operationalizing it at scale. As companies expand AI investment and implementation, the priority is moving from experimentation to scaling of successful use cases across the enterprise. Insights at a Glance Issue Impac ...
Physical AI is moving from pilots to enterprise deployment. Learn how to evaluate providers and navigate the rapidly evolving physical AI services market.
... Access Insights Already a Gartner client? The 4G and 5G private mobile network services market is expanding, with diverse suppliers and a shift from capex- to service-based models. Enterprise CIOs must weigh cost, partner expertise and ecosystem maturity to optimize enterprise connectivity and justify ...
Analyst(s): Pablo Arriandiaga | Sylvain Fabre | Peter Liu
... AI costs keep rising because user consumption choices, not vendor rates, determine much of the spend. Rather than negotiating vendor pricing, focus on shaping AI usage through model routing, context design, output controls and agent guardrails to unlock immediate AI cost savings. Insights at a Glance ...
... Whether preparing to transform legal or positioning it to be a fast follower when transformation costs come down, GC should use this tool to define a strategic North Star that will guide multiyear planning efforts and give their team a clear sense of purpose. Overview Gartner Recommended Reading Gartne ...
... Access Insights Already a Gartner client? To manage complex communications tools, AI interactions, and enterprise risk, DCGA vendors are transforming their solutions into proactive governance platforms. Heads of I&O must use this research to select vendors that strengthen regulatory compliance, risk m ...
Analyst(s): Rizvan Hussain | Apurva Singh | Michael Hoeck
... Integration platform as a service solutions enable organizations to connect and integrate applications, services and data sources using low-code or no-code tools. This note guides software engineering leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Body Text G ...