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Research Jun 2026
... Access Insights Already a Gartner client? CPOs source and contract for AI and transformation initiatives but fail to capture ROI because adoption is not enforced. Make organizational change management and adoption metrics contractual by tying vendor accountability to real usage and outcomes, thereby ...

Analyst(s):   Karl Rosander
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Research Jun 2026
... Access Insights Already a Gartner client? I&O leaders making the case for observability must overcome ingrained institutional misconceptions and reticence in the C-suite. These insights help I&O leaders build a business case that promotes the financial, technical and operational benefits of adopting ...

Analyst(s):   Aparna Bhaumik   |   Martin Caren
Research Jul 2026
... improve productivity but are costly and add technical debt. Tech CEOs should avoid investment in such tools and prepare to move directly to agentic CRM for exponential pipeline growth without expanding headcount. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Roland Johnson
Research Jul 2026
... Enterprises can reimagine any process and team using 12 AI reimagine building blocks. Using these blocks helps redesign both process execution and outcomes for AI and can be applied by multidisciplinary teams in workshops, discussions, or hackathons to drive AI-powered innovation. Insights at a Glance Impact ...

Analyst(s):   Rajesh Kandaswamy   |   Alicia Mullery   |   Hung LeHong   |   Kristin Moyer   |   Kabeh Vaziri   |   Mary Mesaglio   |   Eyad Tachwali   |   Janelle Hill
Research May 2026
... Access Insights Already a Gartner client? AI adoption is expanding the attack surface. Speed must become the organizing principle for cybersecurity architecture. Organizations that deploy real-time visibility tooling across all identities, including AI agents, are best equipped to counter autonomous ...

Analyst(s):   Leigh McMullen   |   Mary Ruddy
... learn more in the report “Top Strategic IoT Trends and Technologies Through 2023.” *For Editors: Gartner defines a strategic technology trend as one with substantial disruptive potential that is beginning to break out of an emerging state into broader impact and use; or as a trend that is rapidly growing ...
Research May 2026
... Access Insights Already a Gartner client? AI is reshaping the purpose of program and portfolio management, forcing PMOs to plan for and adopt AI-enabled strategic planning and execution processes. PPM leaders can use this guide to build a progressive AI adoption roadmap that optimizes PMO processes while ...

Analyst(s):   Elissa Ungerman   |   Peter Clegg   |   Daniel Stang
Premium Research Mar 2026
... An optimized social media strategy, bolstered by AI and advanced analytics, is vital to supporting the customer journey and meeting business objectives. CMOs can use this maturity model to assess their org’s current maturity level and learn how to improve their social marketing strategy and operatio ...

Analyst(s):   Karen Lee
Research Mar 2026
... Access Insights Already a Gartner client? Leading third-party logistics providers enable supply chains by proactively anticipating future needs and delivering innovative solutions. Logistics leaders can use this research to evaluate the capabilities of 3PLs, ensuring alignment with their strategic obj ...

Analyst(s):   Chris Kina   |   Matthew Beckett   |   Brian Day
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