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Research Jul 2026
... Access Insights Already a Gartner client? Replacing legacy SIEM-based SOC with unified data structures and autonomous agents can reduce analyst-required alert volume. This approach accelerates the organization's threat response, repositioning analysts to focus on investigation and effectiveness. Insigh ...

Analyst(s):   Angel Berrios
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Premium Research Jun 2026
... Annual cyber-risk inspections are outdated as daily technology risks grow. CISOs shifting from traditional GRC to adaptive cyber governance unify signals from AI, ERM, and security tools, enabling continuous, context-aware risk management, and prevent the illusion of “security.” Insights at a Glance S ...

Analyst(s):   Deepti Gopal   |   Jonathan Nunez
Research May 2026
... Access Insights Already a Gartner client? As organizations embed AI into core operations, they are creating a new class of business risk, one that traditional business continuity management frameworks are not currently designed to address how AI disruption occurs. Continuity planning must evolve from ...

Analyst(s):   Erin Ferguson
Premium Research Jul 2026
... A zero-trust strategy fails due to inconsistent definitions and misaligned expectations, not because of technology. Cybersecurity leaders must clearly define its purpose, connect it to business outcomes, and communicate value across stakeholders to drive long-term success. Insights at a Glance What Makes ...

Analyst(s):   Mike Leibovitz   |   Charlie Winckless   |   Dale Koeppen
Premium Research May 2026
... Organizations evaluating technology and tools prioritize strong security features, seamless compatibility with their existing environments and team skill sets, and robust AI capabilities. High-technology executives who position their technology and tools offerings solely on factors like price, user ...

Analyst(s):   Arjun Boparai
Research Jul 2026
... Access Insights Already a Gartner client? UCaaS solutions remain dominated by collaboration-driven services, primarily offering telephony, meetings, messaging, and contact centers. AI, contact center, and CPaaS offerings are key differentiators. This research guides heads of I&O in choosing providers ...

Analyst(s):   Pankil Sheth   |   Megan Fernandez   |   Nitin Narang
Research Jul 2026
... Access Insights Already a Gartner client? Third-party risk management orchestration platforms coordinate risk data and workflows across multiple risk domains and domain owners. They present the opportunity to elevate third-party risk outcomes and transparency through AI-driven automation, dynamic orch ...

Analyst(s):   Luke Ellery   |   Tim Moran   |   Joanne Spencer   |   Dawn Singer
Research Jul 2026
... Access Insights Already a Gartner client? The rapid evolution of AI is fundamentally reshaping the social media management and listening market. This Magic Quadrant evaluates seven vendors and helps organizations select the right partner to seamlessly connect real-time social intelligence with compreh ...

Analyst(s):   Karen Lee   |   Tia Zervas   |   Claudia Ratterman
Research Aug 2026
... Access Insights Already a Gartner client? AI role-play apps deliver scenario-based practice embedded in seller workflows, providing real-time feedback that reinforces skills, drives consistency, and accelerates revenue. It offers the ability to practice and develop skills and behaviors in a safe envir ...

Analyst(s):   Shayne Jackson   |   Doug Bushée   |   Rachael Buchler   |   Bill Yetman
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