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Research May 2026
... Access Insights Already a Gartner client? Developer productivity insight platforms are evolving from software delivery measurement to workflow automation. CIOs and IT leaders can use these platforms to assess AI’s impact and apply workflow automation, enabling software development teams to improve thr ...

Analyst(s):   Akriti Kapoor   |   Peter Hyde   |   Akis Sklavounakis   |   Frank O'Connor
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Premium Research Apr 2026
... Spreadsheet and database applications play key roles in operations, financial, and information management functions. However, they are often developed and operated outside the systems control environment, leading to noncompliant development and controls. Heads of enterprise risk management can use t ...

Analyst(s):   David Martens
Premium Research Mar 2026
... Impactful spec-driven development requires upfront definition of goals, technical constraints, acceptance criteria and boundary conditions. Software engineers can use SDD to guide autonomous AI-coding agent behaviors, but an assessment of suitability is critical to ensure consistent outcomes. Overvie ...

Analyst(s):   Erin Khoo
Premium Research Mar 2026
... Software engineering teams need integrated DevOps platforms to improve developer experience across the software development life cycle and enable rapid software delivery. This note guides software engineering leaders to learn from the implementation experience of their peers shared on Gartner Peer I ...

Analyst(s):   Peer Community Contributor
Research Apr 2026
... Access Insights Already a Gartner client? With so many vendors and products available, the conversational AI market can be confusing and overwhelming. Enterprise application leaders can use this Gartner research collection to understand the market and common product features, shortlist vendors and cre ...

Analyst(s):   Gabriele Rigon   |   Ian Elliott   |   Justin Tung
Research Mar 2026
... Access Insights Already a Gartner client? Understanding how customers interact with organizations is critical, but functional, data and technology siloes often inhibit clear understanding of customer journeys. Leaders can use this research to shortlist vendors that can help them understand, prioritize ...

Analyst(s):   Leah Leachman   |   Daniel O'Sullivan   |   Christopher Sladdin
Premium Research Mar 2026
... There is a greater risk of undetected outages and security incidents as systems become more complex with AI advancement, making it essential to implement observability platforms. This note guides heads of infrastructure and operations to learn from the implementation experience of their peers shared ...

Analyst(s):   Peer Community Contributor
Research May 2026
... Access Insights Already a Gartner client? Application leaders face a challenging task in deploying ERP applications. Given the high stakes of these projects, application leaders often aim to mitigate risk through traditional, control-based governance practices that keep decision making centralized. Ho ...

Analyst(s):   Neha Ralhan
Research May 2026
... Access Insights Already a Gartner client? Cost-effective sourcing of managed mobile services can boost both productivity and user satisfaction, but selecting the right provider is challenging. Leaders in sourcing, procurement, and vendor management should align technical, commercial, and operational p ...

Analyst(s):   Katja Ruud   |   Matt Baldino
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