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Premium Research Feb 2026
... Gartner First Takes Fresh insights on emerging trends xAI’s Grok for Business offers high reasoning capabilities, but model hallucinations, regulatory volatility, content moderation and integration gaps make it too risky for general enterprise adoption. Overview Gartner Recommended Reading Evolving Insights ...

Analyst(s):   Avivah Litan   |   Dan Wilson   |   Patrick Connaughton
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Premium Research Dec 2025
... Many leaders feel powerless to shape the future amid negative outlooks and disruptive trends. This video presents a debate on whether CIOs should confront reality or pursue idealistic change to shape their organization’s future. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Frank Buytendijk   |   Marty Resnick
... launch the Kyndryl Bridge platform, gaining over 1,200 clients in the first year. Through analyst collaboration, Kyndryl differentiated its offerings and adapted to rapidly changing client demands, demonstrating the value of Gartner as a partner in driving transformation and market success. Mission-critical ...
Research Oct 2017
... Access Insights Already a Gartner client? Actual IoT adopters reveal that most IoT projects are evolving from experimental to early-stage production and also becoming increasingly complex. Application leaders should use these insights into expanding IoT projects to identify the IT competency investmen ...

Analyst(s):   Angela Kreiter   |   Mike Guay   |   Benoit Lheureux   |   Erik Heidt   |   Peter Havart-Simkin   |   Neeti Chandra   |   Alfonso Velosa   |   Ted Friedman
Research Jun 2019
... Application portfolio management tools differ significantly in scope and capability, making it difficult to select the best product. Application leaders should focus their evaluation on capabilities that enable APM success by using Gartner’s list of the top 10 functions and features of APM tools. Key Challenges ...

Analyst(s):   Bill Swanton   |   Stefan Van Der Zijden
Premium Research Sep 2026
... autonomous cyber immune system. Overview Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range Mass Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range Mass Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range ...

Analyst(s):   Tom Powledge   |   Neil MacDonald   |   Luis Castillo   |   Bryan Haley   |   Charanpal Bhogal   |   Ayelet Heyman   |   David Senf   |   Elizabeth Kim
Research October 30 2026
... and delivering audit committee presentations that focus on what matters most: risk exposure, business impact, remediation effectiveness, and emerging trends. Built on Gartner research and input from audit leaders and audit committee members, this resource helps internal audit teams strengthen engagement ...
Research Feb 2017
... Your Reputation Importance of Mentors Market Yourself to Grow With the Company Increase Your Online Presence to Market You and Your IT Organization to Top-Tier Talent Creating an Effective Profile Conclusion Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Diane Berry   |   Lily Mok
Announcement July 31 2023
... interactions will be handled via CC AI in 2023, growing to 14% of interactions in 2027. Table 1. Worldwide Contact Center and CC Conversational AI and Virtual Assistant End-User Spending Forecast (Millions of U.S. Dollars) 2022 Spending 2022 Growth (%) 2023 Spending 2023 Growth (%) 2024 Spending 2024 Growth ...
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