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Research Jun 2025
... client? The ITOM software market grew 9.0% in 2024 to reach $51.7B. Health and performance analysis led with 41.9% market share and was the fastest-growing subsegment at 14.6%. ServiceNow, Microsoft, Broadcom and IBM topped the vendors, earning over $13.9B in combined revenue. Overview Table of Contents ...

Analyst(s):   Deepali .   |   Colin Fletcher   |   Shailendra Upadhyay
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Premium Research Jun 2026
... Digital banking platforms are crucial to driving enterprise goals, as they help achieve business benefits such as enhanced CX, cost-efficiency and revenue growth. CIOs can use these key insights from Gartner survey data and client interactions to validate strategies and make a business case. Insights ...

Analyst(s):   Kristy Waterhouse   |   Mary Yan   |   Ali Merji   |   Jeff Casey
Premium Research Jul 2026
... Hyperpersonalization is a rising topic in supply chain management, as AI capabilities open the door to levels of customer information that were previously overwhelming. CSCOs can use this research to understand the implications that hyperpersonalization could have on supply chains and how they can prepare ...

Analyst(s):   Julia Heyman
Research Sep 2026
... Access Insights Already a Gartner client? Agentic AI can improve operational efficiency, automation, and resilience across I&O, but risk levels vary significantly by use case. Heads of I&O can use a structured risk evaluation framework for 18 common I&O agentic use cases and proactively plan for risks ...

Analyst(s):   Sanchi Bhat
Research Aug 2026
... Supply Chain Score diagnostic, these recommendations and resources will help them and their teams prioritize activities and advance to Level 3 maturity in planning supply and demand, sourcing and procurement, manufacturing, customer fulfillment, and logistics. Insights at a Glance Impact Actions How to ...

Analyst(s):   Ella Yan
Research Oct 2025
... Access Research Already a Gartner client? Embracing edge-based AI and cloud-based DSLMs enhances network security by localizing AI inference at the edge. This hybrid approach advances preemptive security while optimizing performance, scalability and cost. Product leaders must integrate hybrid AI into their ...

Analyst(s):   Charanpal Bhogal   |   Neil MacDonald   |   Thomas Lintemuth
Conference Highlight September 17 2020
... feel safe there?” Other top security and risk trends for 2020 include privacy, Secure Access Service Edge (SASE) and cloud workload protection. Learn more about these top trends in "Gartner Top 9 Security and Risk Trends for 2020." That's a wrap from the Gartner Security & Risk Management Summit. ...
Article May 30 2025
... components. The primary responsibility of the portfolio management approach is to ensure that expenditures in time, people and money are aligned with business outcomes in ways business leaders can understand. In addition, portfolio management can help reserve and supply each practice with the resources required ...
Premium Research Nov 2025
... AI’s rapid ascension is making an impact in sales but also creating uncertainty. To effectively support chief sales officers, sales operations leaders must guide AI technology choices to improve productivity, reframe sales forecasting to be actionable, and determine the least disruptive approach for ...

Analyst(s):   Sandhya Mahadevan   |   Steve Rietberg   |   Tyler Huguley
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