... As the supply chain continues to undergo digital transformation, cyberattacks remain one of the major risks to operations. The required prevention capabilities are complex and multifaceted. Supply chain leaders responsible for digital transformation and risk management can use this case study to learn ...
Analyst(s): Mark Atwood
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... Access Research Already a Gartner client? Technical debt in IT operations remains a barrier to IT agility and innovation. CIOs must systematically identify, categorize, and address technology debt to improve business outcomes and secure future funding. The Gartner Technical Debt Triage Model offers a ...
... their edge IT strategies. It discusses various aspects of members’ edge IT strategies, including the primary focus areas, the percentage of edge IT operations managed through manual and autonomous processes, and key challenges. Overview Summary of Results Survey Results Detail Gartner Research ...
... The insurance services market will grow to $97.8 billion in 2025 and reach $135.6 billion in 2029, with a compound annual growth rate of 7.3% at constant currency from 2025 to 2029. Product leaders should focus on reinventing insurance operations, creating delivery efficiency and selecting their industry ...
... enrich and operationalize person- and account-level data, enabling commercial teams to receive real-time, actionable insights directly in their workflow. Sales operations leaders can implement these applications to automate data workflows, unify insights and accelerate pipeline growth. Overview Strategic ...
... said Brad Fager, Senior Director Analyst in the Gartner Customer Service and Support practice. Agentic AI is driving the function toward a more automated future, meaning traditional value models focused around human-to-human interactions will shift.” The toptrends driving the transformation of customer ...
... deliver greater AI affordability over this decade and beyond. Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range Mass Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range Mass Recommended Actions ...
Analyst(s): Will Sommer | Enrique Castera | Shrish Pant | Jaiguru Thevar | Gaurav Gupta | Adrian O'Connell | Naresh Singh | Ray Valdes | Daniel Bowers | Guy Robertson | Yahui Kang
... industries are investing in autonomous systems that operate underwater and offshore, creating physical AI markets and use cases beyond terrestrial applications. Product leaders should align their portfolios with the emerging ocean economy or risk missing a big growth opportunity in physical AI. Overview ...
... conferences? Explore 2026 customer service and support topics and sessions Discover this year’s topics and featured sessions, covering emerging trends and key challenges in customer service and support. “We’re facing constant change ... Gartner provides insights that help me make better, more confident decisions ...