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Insight February 14 2024
... e.g., online order fulfillment, returns) will require investments in supply chain process optimization and technology. Thus it’s critical to follow consumer trends and technology advancements. Exploring opportunities to grow the top line through commercial innovation should also be an ongoing exercise ...
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Complimentary Research July 31 2025
... and operations. A manager with role clarity can have a 3.2x impact on seller performance. Many sales managers spend valuable time on activities that do little to improve seller outcomes. High-performing organizations are redesigning the role around three priorities: people, revenue and operations. Download ...
Announcement January 25 2023
... Latest Releases STAMFORD, Conn., January 25, 2023 Gartner HR Survey Identifies Top Five Challenges Facing DEI Leaders Business Leaders Failing to Take Ownership for Driving DEI Outcomes is the Top Challenge To progress on DEI goals and outcomes, DEI leaders must strengthen their role’s impact Build a ...
Premium Research Aug 2025
... Money laundering is a highly profitable criminal enterprise, and AI tools in the wrong hands have made it both more scalable and sophisticated. Bank CIOs should use this Market Guide to understand the market trends and sample vendors in the continuing fight against illicit money movements. Overview Strategic ...

Analyst(s):   Pete Redshaw
Research Aug 2025
... understand what is and isn’t changing, and how changes will impact them. Use this overview of key federal policy positions, influence centers and emerging trends to evaluate impacts and update strategic plans. Overview Introduction Analysis Gartner Recommended Reading Note 1: Cybersecurity News Note 2: Cybersecurity ...

Analyst(s):   Katell Thielemann
Premium Research Jun 2025
... Eight trends will drive the SASE market to $28.5 billion by 2028 with a compound annual growth rate of 26% amid intensifying provider competition. Technology general managers should heavily invest in AI-infused, unified SASE capabilities and geo-based land-and-expand strategies to win the race. Overview ...

Analyst(s):   Evan Zeng   |   Neil MacDonald   |   Naresh Singh
Research Nov 2025
... between customers, and service and support channels. This guide can help customer service and support technology leaders understand trends and assess vendor capabilities in the market. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Daniel O'Sullivan   |   Ian Elliott   |   Uma Challa
Blog Post June 27 2025
... greater flexibility and resilience. Finally, NextGen Partnerships for Growth covered enabling disruptive innovation in products and services, driving value for customers that hits their top and bottom lines and leveraging value-based sustainability ecosystems. What Did We Learn? We had a prestigious line ...
Conference Highlight November 20 2024
... questioning their job security, and pushing back against their organizations’ AI efforts. In this session, Autumn Stanish, Director Analyst at Gartner, explained how infrastructure and operations (I&O) leaders can communicate effectively to address this uncertainty, instill confidence in their teams, and ...
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