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Research Feb 2025
... Research Already a Gartner client? Most lift-and-shift cloud migrations fail to produce desired business outcomes. Heads of infrastructure and IT operations should adopt our principles for cloud-optimized workloads so both new and migrated applications can efficiently access many cloud benefits without ...

Analyst(s):   Lydia Leong
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Premium Research Feb 2025
... Most infrastructure and operations leaders strive to improve metrics outlined in service-level agreements in the belief that improved metrics indicate improved employee experience. Learn how I&O can instead use experience-based metrics to capture how users truly feel about I&O services. Case Overview ...

Analyst(s):   Ajeeta Malhotra
Premium Research Nov 2024
... Sales operations leaders need their sales force automation platform to provide actionable guidance for sellers. Without it, they risk poor user adoption and diminished value. This research provides a new way to structure and implement an SFA/CRM platform to create a seller action hub. Overview Strategic ...

Analyst(s):   Adnan Zijadic   |   Ilona Hansen   |   Wendy Butler-Mafuz   |   Guy Wood   |   Steve Rietberg
Premium Research Sep 2023
... This Prism identifies 16 example AI use cases that can improve oil and gas operations and business processes, and reduce risk. Oil and gas CIOs can use this to help identify high-quality use cases for their organization and guide AI adoption based on feasibility and business impact. Gartner Recommended ...

Analyst(s):   Simon Cushing
Premium Research Sep 2023
... This prism plots 20 of the most prominent use cases for AI in CSP network, and customer and business operations against business value and feasibility. CIOs planning to adopt and advance their AI strategy can use this to complement their strategic pitch to CSPs and guide them on AI application. Overview ...

Analyst(s):   Sylvain Fabre   |   Kameron Chao   |   Pulkit Pandey
Research Oct 2017
... McDermott is drilling into digital’s potential as part of its business strategy. McDermott is transforming operations to help oil and gas customers leverage the value of digital and increase operational efficiencies. McDermott’s CIO believes digital will open up new channels for the business. Case Study ...

Analyst(s):   Jan-Martin Lowendahl   |   Chris Howard   |   Jennifer Mitchell   |   Tomas Nielsen   |   Andy Rowsell-Jones
Research May 2020
... Enterprise architecture and technology innovation leaders engaged in digital optimization efforts are struggling to understand the complexities of their business processes. Process mining can help you uncover your business operations and, thus, enable you to make informed decisions backed by data. Overview ...

Analyst(s):   Tushar Srivastava
Research Jan 2022
... fewer resources make designing an IT organization challenging for midsize enterprises. MSE CIOs should identify enterprise demand and organize IT operations around one of three structural archetypes: responsive, engaging or driving IT organizations. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Roger Caleya   |   Joseph Provenza   |   Simon Mingay   |   Monika Sinha   |   Tomas Nielsen
Premium Research Jan 2024
... CTOs, chief architects, and heads of infrastructure, operations, and cloud services are facing a once-in-a-generation wave of technology-driven change as we enter the era of AI. This member-inspired research provides strategic foresight to thrive in this next period of business value creation. Scope ...

Analyst(s):   Research Board Research Team
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