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Premium Research Mar 2025
... Gartner First Takes Fresh insights on emerging trends Over half of employees fail to report witnessed misconduct. Since direct managers are the most common reporting channel, compliance leaders can increase employee trust in the reporting process by improving managers’ handling of misconduct and incentivizing ...

Analyst(s):   Legal and Compliance Research Team
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... to increase from 2.6 years to 2.8 years through 2023. Foldable Phones to Account for 5 Percent of High-End Phones by 2023 A number of vendors recently unveiled foldable phones during Mobile World Congress in Barcelona, with many estimated to launch in late 2019. While Gartner analysts expect foldable ...
Research Feb 2024
... Just stopping by? Real-time location of people and critical assets is now required for safety, compliance and cost optimization. Infrastructure and operations leaders should assess vendors based on their ability to meet multiple indoor location opportunities and address new employee safety and compliance ...

Analyst(s):   Tim Zimmerman   |   Annette Zimmermann   |   Nick Jones
Research Oct 2024
... financial management tools are moving beyond basic cost management capabilities to meet advanced enterprise optimization requirements. Infrastructure and operations leaders should expand their shortlists to include these offerings. Overview Strategic Planning Assumption What You Need to Know Analysis Anodot ...

Analyst(s):   David Wright   |   Marco Meinardi   |   Ang Troy   |   Dennis Smith   |   Ken Rothenberger
Premium Research Sep 2024
... orchestrate customer journeys, supporting demand generation, customer experience and revenue objectives. This research helps marketing operations leaders evaluate products and services in this market across 10 distinct capabilities. Overview What You Need to Know Analysis Act-On Software Adobe BUSINESSNEXT Creatio ...

Analyst(s):   Upasna Chandna   |   Jeff Cohen   |   Nicholas Mortensen   |   Alan Antin   |   Rick LaFond
Research Oct 2024
... Know Analysis Aisera BMC Espressive Freshworks Halo Service Solutions Moveworks OpenText Serviceaide ServiceNow SymphonyAI Virtual Support Agent Operations Assistant Agent Advisory IT Knowledge Discovery IT Content Generation Case Clustering AI for End-User Self-Service AI for ITSM Practitioners AI for ...

Analyst(s):   Rich Doheny   |   Ankita Hundal   |   Chris Matchett   |   Chris Laske
Premium Research Aug 2024
... automation platforms streamline seller workflow, automate tasks and provide actionable insights that facilitate buyer-seller interactions. Sales operations leaders should evaluate the 13 vendors against 12 critical capabilities within three use cases to identify the best fit. Overview Strategic Planning ...

Analyst(s):   Varun Agarwal   |   Guy Wood   |   Steve Rietberg   |   Adnan Zijadic
Premium Research Jan 2025
... Capabilities report evaluates 15 configure, price and quote applications against seven use cases and 12 critical capabilities. Sales operations leaders should use the ratings in this report to identify a shortlist of vendors for deeper evaluation. Overview What You Need to Know Analysis Apparound Bit2win ...

Analyst(s):   Luke Tipping   |   Mark Lewis
Premium Research Apr 2025
... Process mining platforms are foundational for increasing visibility into business operations and improving operational excellence. Enterprise application leaders should assess these 16 vendor platforms against 10 critical capabilities and five use cases to shortlist providers for further evaluation. ...

Analyst(s):   David Sugden   |   Tushar Srivastava   |   Marc Kerremans
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