... IT initiatives in the categories of data centers and cloud, digital workplace, data and software. However, sustainable IT adoption patterns show that executives may not always be implementing the most cost-effective initiatives.” The survey was conducted in the fourth quarter of 2023 to assess the actions ...
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... Markets' 2023 Marketing and Sales Alignment Survey Gartner Digital Markets' Marketing and Sales Alignment Survey was conducted in June 2023 among 175 U.S. respondents to learn more about the benefits and obstacles of integrating sales and marketing teams. Respondents were screened for roles in marketing ...
... customers and reps. Fifty-nine percent of service organizations say that delivering a seamless customer journey is one of their top 3 priorities yet service leaders have not invested in the key program capabilities needed to do so across multiple channels. Service leaders must evaluate their current capabilities ...
... Access Research Already a Gartner client? Tight budgets, engineer upskilling and a transformative workplace experience remain top IT issues. End-user organizations must select the right ODWS service provider for these challenges. Gartner evaluated 18 providers to help you select the best provider for ...
Analyst(s): Karl Rosander | Matt Baldino | Andrea Lanzavecchia | Biswajit Maity | Andrea Lanzavecchia
... have an opportunity to expand their recruitment efforts. Download our U.S. labor market analysis to optimize your government hiring strategy and learn: Top 10 competencies for government finance jobs Where to find the finance talent with the skills you need Why you should expand recruitment efforts geographically ...
... Artificial Intelligence Futures Customer service and support leaders increasingly focus on cost optimization, with 47% of leaders identifying it as a top priority. But traditional approaches no longer work To address evolving market demands and meet service requirements, service and support leaders should ...
... Access Insights Already a Gartner client? Gartner's 2017 CIO Survey shows that top-performing CIOs globally are seizing ecosystem opportunities through a three-way focus on their leadership, organization and technology capabilities. We provide a Benelux perspective of the survey, focusing on where Benelux ...
... models. Use our research to guide your innovation efforts, defend your brand franchises and create new sources of competitive advantage. Scope Analysis Top Challenges and How Gartner Can Help How do we evolve to meet changing customer needs and expectations? How do we make design core to our thinking? How ...
... analytics and CRM. Scope Analysis Top Challenges and How Gartner Can Help How do I select, renovate or renew the student information system in K-12 and higher education? What are other organizations and relevant vendors doing about analytics in K-12 and higher education? In higher education, how do I select ...
Analyst(s): Kelly Calhoun Williams | Terri-Lynn Thayer