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Premium Research Nov 2024
... between customers and service and support channels. Customer service and support technology leaders can use this guide to understand trends and assess capabilities in the market. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Daniel O'Sullivan   |   Uma Challa   |   Brian Weber
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Research Aug 2019
... related consumer spending continuing to grow. Application leaders responsible for digital commerce must be aware of related budgeting and spending trends to maximize resources and prioritize investments. Survey Objective Data Insights Findings Digital Commerce Annual Budgets and Allocation Processes ...

Analyst(s):   Jason Daigler
Research Jul 2020
... competitive advantage by seizing opportunities that stem from the tumult in markets, relationships and business realities. Overview Insight From the Experts Executive Overview Research Highlights Gartner Associates Supporting This Trend Related Resources Gartner Recommended Reading Note 1. Roots of the Word ...

Analyst(s):   Frank Buytendijk   |   Jamie Popkin
Research Jul 2020
... Access Insights Already a Gartner client? The COVID-19 pandemic has created a need for new B2B sales tools and sales motions, a trend that Gatner calls virtual selling. To increase sellers’ engagement with customers, application leaders must work with business stakeholders to implement telesales and ...

Analyst(s):   Ilona Hansen   |   Theodore (Tad) Travis   |   Melissa Hilbert
Research May 2023
... Access Insights Already a Gartner client? Emerging technologies in cloud computing continue disrupting adjacent markets and creating new product categories. Technology and service providers must understand the impact of new trends, like sovereign cloud and digital marketplaces, to seize opportunities ...

Analyst(s):   Alan Priestley   |   Sid Nag   |   Nat Smith   |   Ed Anderson   |   John Santoro   |   Eric Goodness   |   Rene Buest   |   Wataru Katsurashima
Research Apr 2025
... AI-related advanced node wafers and packaging, foundry revenue in 2025 is forecasted to reach $157.3 billion, representing year-over-year growth of 14.3% from 2024. Foundry capacity, capex, shipments and utilization rates are all trending upward in 2025. Overview Forecast Data Summary Forecast Model Summary ...

Analyst(s):   Yashika Goyal   |   Thomas Chiang
Research Jan 2022
... Access Insights Already a Gartner client? Emerging technologies in cloud computing continue to disrupt adjacent markets and create new product categories. Technology and service providers must understand new trends, such as industry cloud, hyperscale edge and cloud sustainability, to seize opportunities ...

Analyst(s):   John Santoro   |   Ed Anderson   |   Michael Warrilow   |   Nat Smith   |   Wataru Katsurashima   |   Sid Nag   |   Eric Goodness
Research Oct 2023
... billion by 2027. iPaaS, low-code hpaPaaS, and API management technologies will be the key growth-driving segments, owing to the sovereign cloud computing trend, GenAI-led democratization, and a burgeoning number of GenAI APIs. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions ...

Analyst(s):   Nicholas Carter   |   Varsha Mehta   |   Kelli Smith   |   Fabrizio Biscotti
Research Jun 2021
... workflows and remote solutions. This Market Guide provides sourcing, procurement and vendor management leaders with key factors introduced by these trends to exploit managed print services ROI. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor ...

Analyst(s):   Ivo Tsvyatkov
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