... tools that CMOs and other marketing leaders need to seize the right opportunities with clarity and confidence, and to stay ahead of the trends that matter. With in-depth research and analysis, Gartner for Marketers helps you focus on the opportunities with the greatest potential to deliver results. More ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... quality but also ensure that organizations remain agile and responsive to customer needs. Gartner clients can read more in “Rehiring Human Agents to Replace AI is 2025’s Latest Trend.” About Gartner for Customer Service & Support Leaders The customer service and support function is vital to maintaining ...
... Harnessing Third-Party Platforms The survey highlights a notable trend towards self-service success on third-party platforms, with customers reporting an average success rate of 62% in finding what they need on platforms like YouTube or Google. In stark contrast, only 22% of customers start, stay, and resolve ...
... the outlook for the IT industry will be presented in the complimentary webinar "IT Spending Forecast, 4Q16 Update: What Will Make Headlines in 2017" taking place January 17 at 11 a.m. ET. During the webinar, Gartner analysts will walk through the trends driving IT spending, such as digital business, blockchain ...
... First-Mover Advantage: There is tremendous white space in paid search for U.S. spirits brands, as they can achieve substantial visibility by increasing investments in Google text ads, developing site content based on search trends and partnering with publications. Gartner research shows that search is responsible ...
... and trust is power.
However, due to recent security breaches there is rising skepticism from consumers, which impacts trust. For the first time, a sizeable group of consumers and employees are not willing to give up security, safety and peace of mind in exchange for convenience. Many consumers have ...
... agents can function with different levels of human involvement, such as human-in-the-loop versus human-out-of-the-loop. Multiagent systems: Multiple agents can address complex tasks that individual agents cannot, resulting in more adaptable, scalable and robust solutions. Embedded AI techniques: AI agents ...
... Gartner
Richard Hunter, VP and Gartner Fellow
Tracks include:
CIO
Applications
Business Intelligence & Information Management
Infrastructure & Operations
Strategic Initiatives
Exhibitors will display the latest technology products and services at the conference. A list of current exhibitors is ...
... Explore Advanced Analytics Trends at Gartner Business Intelligence, Analytics & Information Summits 2016 Advanced analytics continues to be the fastest-growing segment in the business intelligence (BI) and analytics market, forecast to grow almost 14 percent to reach $1.5 billion in 2016, according to Gartner ...