... Trends for consumer goods companies include frictionless engagement, workforce initiatives, machine customers and GenAI. CG CIOs should educate executive leaders on these trends and decide how they can be harnessed to achieve digital business ambitions and organizational goals. Overview What You Need ...
Analyst(s): Sohard Aggarwal | Ellen Eichhorn | Michelle DeClue
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... Gartner’s latest forecast for security spending calls for a 10.4% increase in end-user spending in 2025, which is in line with our prior forecast, which had called for 10.7%. Our forecast, ex-services, is about 12%, which compares favorably to the vendor revenue expectation of around 13%. Gartner Research ...
... recently failed, underscoring the technical and operational challenges for success. Customer service and support leaders can learn how to streamline operations and enhance customer interactions by thoughtfully integrating AI with human agents. Overview Strategic Planning Assumption What You Need to Know ...
Analyst(s): Jonathan Schmidt | Brian Weber | Kathy Ross
... leverages across its consumer and enterprise businesses. At a Glance Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Notes Gartner Insights Abstract ...
Analyst(s): Joe Mariano | Annette Zimmermann | Danielle Casey | Ed Anderson
... Heads of infrastructure and IT operations often struggle to realize site reliability engineering’s promised benefits of reliability and innovation, leading to missed opportunities. This research identifies key obstacles to SRE adoption, helping organizations unlock its full potential. Gartner Research ...
Analyst(s): Chris Saunderson | Hassan Ennaciri | Daniel Betts
... Gartner has identified the supply chain technology trends that will be the most impactful in the upcoming years — trends that are relevant to and span supply chain functions. Tracking them will help supply chain technology leaders shape the future of their organizations with responsible innovation. ...
Analyst(s): Christian Titze | Federica Stufano | Dwight Klappich | Marta Muñoz | Simon Jacobson | Mark Atwood | Kevin Lawrence | Leonard Ammerer | Simon Tunstall
... Already a Gartner client? Managing multiple firewall vendors in hybrid and multicloud environments increases complexity, costs, and security risk. Cybersecurity leaders must adopt hybrid mesh firewalls to mitigate operational inefficiencies in hybrid and multicloud infrastructures. Gartner Research ...
... companion piece to our recent report “Cyber Membrane: Key Characteristics of Next-Gen Operating Models” — explores the wide variety of security operating models that can be found in member companies. Gartner Recommended Reading Recent Research Gartner Research ...
... Access Insights Already a Gartner client? Global enterprise IT spending in the education and government markets is forecast to increase by 6.1% in 2026 to $871.5 billion. The aggregate IT spending is projected to see a constant currency five-year CAGR of 7.4% to reach over $1.1 trillion by 2029. Overview ...