... Kitagawa. “ASPs will increase moderately in2023 as vendors pass the cost increases for new PCs entering the channel to end users.” The top vendors in the worldwide PC market remained unchanged in the first quarter of 2023, with Lenovo maintaining the No. 1 spot in shipments with 23.3% market share (see ...
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... As HR leaders shift their AI investments from basic administrative automation to strategic workforce planning, high-technology executives and their teams need to adapt. Success requires balancing immediate sales of fast-ROI operational tools with long-term roadmaps for more strategic use cases. Insig ...
... Access Insights Already a Gartner client? AI vision intelligence is hitting a maturity wall where legacy workflows cannot absorb probabilistic GenAI outputs. Product and innovation leaders must redefine the minimum viable product to align with the minimum viable workflow, as progress and technical exc ...
Analyst(s): Nick Ingelbrecht | Alizeh Khare | Gunjita Mundeja | Laura Heath | Milly Xiang | Akhil Singh
... immediate demand for operational reporting and payables automation, while quickly adjusting their product roadmaps to take advantage of the upcoming surge in strategic forecasting demand. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... client? Despite vendor hyperbole, an agentless contact center is the least likely, and least desirable, outcome of implementing AI in customer service. The true power of AI lies in amplifying, not erasing, human talent to create value-adding, differentiated service experiences. Strategic Planning Assumption ...
... Access Insights Already a Gartner client? Spatial AI adopters’ systemic immaturity creates technical friction and unpredictable deployment hurdles for a majority of use cases. These challenges reflect organizational and resource constraints. To drive enterprise-scale adoption, product leaders must imp ...
... Vendor management effectiveness is often impacted negatively by weak controls, unmanaged risks, and misalignment with business outcomes. This research helps IT SPVM leaders recognize five failure patterns early and reset vendor oversight before value erodes. Insights at a Glance Strategic Planning Ass ...
... Access Insights Already a Gartner client? Software engineering teams are adopting AI tools unevenly due to tool sprawl, rapid AI change, review burden and risk concerns. Reduce this friction through curated developer platforms, funded peer-based learning, platform-harness engineering for coding agents ...
Analyst(s): Aliyah Camacho | Luke Parker | Keith Holloway
... Access Insights Already a Gartner client? The HCM software market is rapidly evolving as agentic AI addresses key challenges in integration, compliance, and automation. Product managers can capture growth by focusing roadmaps on agent marketplaces, AI agent observability, DSLMs, and interoperability ...