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eBook January 29 2026
... that IoT leadership void. Our eBook is your roadmap for effectively implementing IoT in your organization by addressing its top four challenges. Download a copy now to learn how to: Capture business value Address security risks Find the right talent Stay ahead of emerging technology ...
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Research Mar 2026
... and IT operations must balance the degree of control and flexibility across diverse end-user devices, ensuring each type enhances the employee experience while meeting procurement, financial, regulatory, security and operational requirements. This report zooms out to avoid missing key steps in a device ...

Analyst(s):   Rafael Benitez
Premium Research Jun 2025
... from cloud adoption. Whether delivering internally or outsourcing, it is essential to choose the right cloud operating model and associated cloud operations approach. Gartner Research ...

Analyst(s):   Lydia Leong   |   Alessandro Galimberti
Premium Research Oct 2025
... Manufacturers are leveraging AI and GenAI to improve efficiency in operations and across the supply chain. This presentation showcases case examples from the 2025 Gartner Eye on Innovation Awards that demonstrate how these technologies support organizations in achieving business objectives. Gartner Research ...

Analyst(s):   Lillian Oyen-Ustad
Premium Research Nov 2024
... zero-trust ecosystem is challenging, with many such efforts failing or not being completed as planned. Product leaders need to incorporate a wider security services capability to help organizations build robust ecosystems. Overview Analysis Conclusion Gartner Recommended Reading Gartner Research ...

Analyst(s):   Matt Milone   |   Evan Zeng   |   Marissa Schmidt   |   Charanpal Bhogal
Research Jan 2022
... essential to improve human productivity in oil and gas. A diverse array of productivity technologies is being adopted by independent innovation teams, resulting in some fragmentation across the enterprise. CIOs can use this research to focus priorities for this trend. Overview What You Need to Know Gartner ...

Analyst(s):   Simon Cushing   |   Rich McAvey
Premium Research Apr 2026
... AI is redefining customer service operations. This research identifies and ranks the top 20 AI use cases that customer service and support technology leaders can leverage to transform customer service organizations with effective AI adoption. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner ...

Analyst(s):   Brett Overbey   |   Bern Elliot   |   Uma Challa
Premium Research Feb 2026
... Cost optimization is the top priority for the IT I&O function. Grounded in insights from Gartner’s 2025 I&O Signature Role Survey, this research guides heads of infrastructure and operations to rightsize their observability platform investment. Insights at a Glance Strategic Planning Assumption Issue ...

Analyst(s):   Tanmay Bisht
Research Apr 2025
... organizations are exploring comprehensive solutions that go beyond traditional DLP methods. Security and risk management leaders should focus on user-centric, adaptive risk-based data security techniques to strengthen the security of their organization’s data. Overview Strategic Planning Assumptions Market Definition ...

Analyst(s):   Andrew Bales   |   Anson Chen   |   Franz Hinner   |   Paulo Aresta   |   Brent Predovich
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