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Research Jul 2025
... Already a Gartner client? The rapid diagnosis and resolution of incidents ensures resilient and available digital services. Heads of infrastructure and operations should integrate monitoring and observability practices with core IT service management practices, enabling proactive incident management requiring ...

Analyst(s):   Mark Cleary
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Premium Research Jul 2025
... gas and utilities — struggle to implement AI in complex OT environments due to the lack of a structured approach. This research offers technical professionals a five-step roadmap to implement AI (including generative AI) and achieve intelligent operations. Overview Problem Statement The Gartner Approach ...

Analyst(s):   Sushovan Mukhopadhyay
Research Feb 2020
... must adapt as technology sophistication supports raised operational efficiency and opens the possibility of more disruptive transformation. Analysis Top Trends New Forms of Uncertainty Will Maintain Industry Volatility Appetite Grows for Disruptive Business Strategies Business Footprints Expand Beyond Oil ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Research Dec 2024
... Access Research Already a Gartner client? IAM leaders can reduce the risk of cyberattacks and costly data breaches by remediating process flaws and improving IAM data quality and configuration management. This document offers insights into addressing poor processes, misconfigurations and data challeng ...

Analyst(s):   Rebecca Archambault   |   Felix Gaehtgens
Announcement June 12 2024
... help identify additional use cases in the future. 3. More mature companies that have good manual processes like labor management established should begin to assess more advanced solutions like process ergonomic monitoring. Gartner clients can read more in: Top Trends in Supply Chain Technology for 2024. ...
Research Jun 2026
... Access Insights Already a Gartner client? AI is rapidly surpassing the ability of humans to be in the loop as a checkpoint for actions executed by agents. AI-led oversight of all domains is the single most important topic that governance and cybersecurity leaders will face over the next five years, increasing ...

Analyst(s):   Daryl Plummer
Premium Research May 2026
... While CIOs know what is important, they are less certain about their ability to deliver on those upper-quartile priorities that they rank key to success. By targeting those initiatives where high priority meets low confidence, CIOs can realize immediate returns on self-improvement. Insights at a Glan ...

Analyst(s):   Joseph Denney   |   David Akers
Webinar On-Demand
... Progressive security and risk management leaders benchmark their program, controls and resources to ensure optimal prioritization in their strategy. The Gartner IT Score for Security and Risk Management (SRM) is a strategic planning tool for chief information security officers (CISOs) or equivalent SRM ...

Analyst(s):   Arthur Sivanathan   |   Pedro Pablo Perea de Duenas   |   Phillip Shattan
Premium Research Sep 2023
... service providers can use this presentation, which includes excerpts from recent Gartner research, to understand the competitive landscape, market trends and growth opportunities shaping the semiconductor industry. Gartner Insights Abstract ...

Analyst(s):   Kartikay Gulani
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