... autonomously or semiautonomously perform tasks and are poised to revolutionize enterprise IT operations. This research can help IT operations leaders assess the opportunities, risks and challenges of adopting AI-based agents in their functions. Overview Strategic Planning Assumption Introduction Impacts and Recommendations ...
Analyst(s): Cameron Haight
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... systems in Gartner’s Healthcare Supply Chain Top 25 keep getting more mature. These leaders ranked No. 26 to No. 40 are pushing supply chain maturity in new ways and are on the threshold of entering the Top 25. This research shares the success stories behind their rise to the edge of the Top 25. Overview ...
... enterprise application landscape. To succeed in 2026, application architects must continue enhancing their data strategy, integration capabilities, application security, and team structures to optimize licensing and costs. Overview CRM and ERP Application Trends Gartner Recommended Reading Gartner Insights ...
Analyst(s): Larry Cannell | Ann Paul | Aditya Sawant | Simon Whight | Mike Levisay
... justify sales technology spending, traditional ROI approaches often fail to capture the full value of incorporating sales technology into operations. Sales operations leaders must choose the most relevant method for demonstrating the value of sales technology. Insights at a Glance Issue Impact More Detail ...
... are evolving from transaction-focused service delivery toward AI-enabled operations. CFOs should prioritize providers’ ability to orchestrate processes, strengthen governance, and continuously transform and scale finance operations. Overview Strategic Planning Assumption Introduction Description Benefits ...
... source of business context, AI-native ERP enables finance teams to shift from reactive operations to strategic orchestration, driving proactive and data-informed decisions. Insights at a Glance From Reactive Operations to Strategic Orchestration Vendor Innovations Gartner Recommended Reading Gartner Insights ...
... leaders anticipate autonomous operations by 2032, yet this demands agent-ready data, encoded guardrails and human accountability for each agent-run process, which most organizations lack. Heads of EA should orchestrate these now to establish reliable autonomous operations. Insights at a Glance Analysis ...
... generative AI has the potential to revolutionize network operations, organizations must manage the expectations while also investing in the technology. I&O leaders can use this research to uncover the value that GenAI can bring to network operations while also gaining trust. Overview Strategic Planning ...
... Access Insights Already a Gartner client? The $44 billion digital business operations services market is forecast to grow at a five-year CAGR of 7.9% in U.S. dollars through 2025. Increasing demand for digital touchpoints is driving fierce competition among service providers as organizations seek to ...
Analyst(s): Brandon Medford | Colleen Graham | David Ackerman | Rene Buest