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Premium Research Mar 2024
... Infrastructure and operations leaders must address their persistent imbalance in supply and demand while facing a critical shortage of talent and skills. This Leadership Vision will help I&O leaders prepare investments in platforms and services to maximize value for their organizations in 2024. Contributors ...

Analyst(s):   Nathan Hill
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Premium Research Nov 2024
... Data management inefficiencies prevent marketing operations leaders responsible for analytics from maximizing their data’s value. Use this case study to learn how Sephora aligned on a data investment prioritization strategy that proactively eliminates inefficiencies and supports marketing goals. Case ...

Analyst(s):   Hayden Norris   |   Kate Fridley
Podcast September 16 2025
... Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive advantage. Thank you for listening to Gartner ThinkCast. Please ...
Conference March 22 - 23
... informed by key CIO challenges and emerging trends. AI Governance, Risk, Trust & Ethics Responsible AI adoption rooted in strong governance and agile oversight minimizes the enterprise’s exposure to risk. CIOs must embed explainability, privacy, compliance, invest in domain-specific models and enterprise platforms ...
Premium Research Feb 2025
... Infrastructure and IT operations leaders must cope with unpredictable demand for new services, as well as workforce skills deficiencies and spiraling technical debt. This research will help I&O leaders develop a strategy to deliver success for their CIO and organization in 2025. Overview Recommended ...

Analyst(s):   Mark Margevicius   |   Tim Zimmerman   |   Nathan Hill   |   Melanie Freeze
Premium Research Apr 2025
... can help address these demands by collaborating with CxOs to drive digital outcomes through the adoption of an emerging platform to manage customer operations by sharing mutual value across utilities and customers. Strategic Planning Assumptions Analysis Next Steps Gartner Recommended Reading Gartner Research ...

Analyst(s):   Lloyd Jones   |   Jim Robinson   |   Lauren Wheatley
Premium Research Jun 2024
... Infrastructure and operations teams must enable two new areas for delivery in order to be in the mainstream of compute infrastructure: high-performance computing and AI. In this podcast, we explore the realities of the AI and generative AI demands on I&O and recommend actions to take. Overview About ...

Analyst(s):   Frances Karamouzis   |   Chirag Dekate
Premium Research Feb 2025
... Intelligent operations can unlock value and expand opportunities in energy management products, offering a roadmap to energy resilience. Product leaders can use this maturity model to align value propositions with customer ambition, making products more attractive and potentially increasing sales. Overview ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Research Jul 2020
... postpandemic “new normal” are misplaced. Instead, CIOs should consider critical uncertainties through scenario planning relating to business and IT operations drivers emerging from the pandemic. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Daniel Sanchez Reina   |   Andy Rowsell-Jones   |   Simon Cushing   |   Cassio Dreyfuss   |   Tsuneo Fujiwara   |   Brian Prentice
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