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Research Mar 2024
... Research Already a Gartner client? Just stopping by? While CSPs continue to streamline their classic AI approach, their generative AI plans for network operations are still far from perfectly formulated. CSP CIOs can use this Market Guide to develop and reevaluate their sourcing strategy to select AI vendors ...

Analyst(s):   Sheetal Duggal
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Research Apr 2024
... Access Research Already a Gartner client? Heads of infrastructure and IT operations who are new to role are under pressure to quickly deliver value. Achieve early successes and establish your credibility by taking impactful action on an important, high-profile tactical challenge and building strong connections ...

Analyst(s):   Mark Margevicius   |   Duncan Prosser
Premium Research Oct 2024
... incompetence, negligence, or carelessness. Digital product managers can improve the success of their platforms by making API security an integral part of their design, testing and operations. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mark Wah   |   Nicholas Carter
Premium Research Sep 2026
... CIOs must make difficult choices to focus limited resources on technology investments that execute strategy, strengthen operations and drive outcomes. This tool helps executives prioritize investments across business capabilities to deliver the greatest impact. When to Use Directions for Use Contributors ...

Analyst(s):   Joseph Makary   |   Lloyd Jones
Premium Research Sep 2026
... Successfully running AI agents in production requires full life cycle operations that establish and maintain trust in agent behavior. Software engineers should use this research to learn the essential patterns for evaluating, observing, and containing AI agents. Overview Analysis Recommendations Conclusion ...

Analyst(s):   Kyle Davis   |   Gary Olliffe
Complimentary Research April 07 2026
... to customize use cases, scoring dimensions, and weightings. What are examples of high-impact use cases in a customer service AI use case assessment? Examples of high-impact use cases identified in a customer service AI use case assessment include customer personalization, agent assistance, sentiment ...
Research Feb 2026
... enterprise browsers enhance web browsing security, data loss prevention, and third-party access, available as extensions to existing browsers or full-stack solutions. Cybersecurity leaders must balance security and end-user experience when evaluating vendors in this rapidly evolving market. Overview ...

Analyst(s):   Evgeny Mirolyubov   |   Max Taggett   |   John Watts
Premium Research Apr 2024
... Gartner’s 2023 IT Symposium/Xpo outlined a compelling vision for the future of banking. Read these highlights to understand how technology will reshape banking and how the CIOs most willing to embrace transformation will achieve outsized ROI. Gartner Research ...

Analyst(s):   Benjamin Seesel
Guide May 19 2025
... infrastructure to improve connectivity, security and workforce productivity. Enhance interoperability to enable seamless data-sharing and collaboration across agencies, to the extent allowed by laws and regulations. Invest in data management practices that support governance, security and mission-driven analytics ...
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