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Premium Research Sep 2026
... striving to maintain productivity and ensure secure, multidevice access across a distributed workforce. This note guides heads of infrastructure and IT operations to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading ...

Analyst(s):   Peer Community Contributor
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Premium Research Aug 2026
... surface at a time of significant IT disruption. This briefing provides a recommended path for evolving cybersecurity infrastructure and operations to unlock the business value in AI while addressing risk. Overview Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peter Firstbrook
Premium Research Sep 2026
... innovation and disruption, prompting investments to advance automation beyond solely deterministic tasks. This note guides heads of infrastructure and IT operations to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading ...

Analyst(s):   Peer Community Contributor
Premium Research Sep 2026
... built and operated. This research provides infrastructure engineers with the essential skills for enterprise networking, as they navigate AI-assisted operations, automated workflows, agentic NetOps and evolving operational models. Key Findings Recommendations Skills Overview Skills Categorization Core Valuable ...

Analyst(s):   Jorge Aragon   |   Shriya Mehrotra
Research Aug 2026
... Access Insights Already a Gartner client? Detention and demurrage charges often represent significant and unpredictable costs in global logistics operations. Heads of logistics must strengthen contractual language, define operational parameters, identify constraints and adopt dispute resolution processes ...

Analyst(s):   Brian Day
Premium Research Oct 2026
... To manage decentralized DSML efforts safely, enterprises must rely on platforms that enforce robust operations practices, implement strict guardrails and provide AI governance for risk management. This note guides chief data and analytics officers to learn from the implementation experience of their ...

Analyst(s):   Peer Community Contributor
Premium Research Oct 2026
... Chief sales officers struggle to quantify how AI productivity gains translate into actual sales capacity. This tool enables CSOs and sales operations leaders to measure the value of AI time savings using digital capacity units (dCUs) and model ROI to make defensible GTM staffing decisions. When to Use ...

Analyst(s):   Brian Petty   |   Steve Rietberg
Premium Research Oct 2026
... by enabling enterprisewide innovation and accelerating the solution development life cycle. This research explores how ITSM practitioners and IT operations specialists can use AI to meet that demand. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Steve White
Research Oct 2026
... customer experience, resilience, and cost-to-serve in an increasingly complex operating environment. This agenda guides heads of logistics on navigating this landscape by creating enterprise value, orchestrating the ecosystem, and building AI-enabled operations. Scope Research Highlights Gartner Recommended ...

Analyst(s):   Noha Samara
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