... As CRM evolves beyond a destination application, sales operations leaders need to distinguish a genuinely headless architecture from AI assistants, agents or basic platform interoperability. Assess five architectural characteristics and the execution loop to determine whether governed CRM capabilities ...
Analyst(s): Wendy Butler-Mafuz | Adnan Zijadic | Guy Wood
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... toward comprehensive risk management and AI enablement. Emerging innovations are advancing workload isolation, secure software delivery, AI-assisted operations and agent governance to support the next generation of cloud-native platforms. Insights at a Glance Innovation Storyline Vendor Innovations Gartner ...
Analyst(s): Richard Watson | Dennis Smith | Bhuvie Chhabra | Lucas Albuquerque | Tony Iams
... Access Insights Already a Gartner client? Clinical communication and collaboration systems enhance care team effectiveness, optimize nursing operations and reduce administrative toil. Healthcare provider CIOs and clinical leaders should use this research to assess vendors’ foundational and differentiating ...
... Demand for automation and finance transformation is driving urgent adoption of F&A BPO services in organizations to improve efficiency, reduce costs and modernize finance operations. This note guides chief financial officers to learn from the implementation experience of their peers shared on Gartner ...
... is a composable, scalable approach to extend security controls across assets, which improves security effectiveness. Midsize CIOs can leverage this as an effective means to overcome scarcity of security resources, consolidate tools and improve operations. More Detail Gartner Research ...
... 4 Steps to Reach the Top of Your Software Category February 9, 2023 Contributor: Amita Jain Gain industry recognition and maximize the reach of your software with these steps. Success as a top-tier software provider brings many rewards — from increased recognition to stronger ROI. For that acknowledgment ...
... Access Research Already a Gartner client? AI growth, blurred digital borders and stricter minors’ data regulations are creating complex privacy challenges. Cybersecurity leaders can build trust by integrating ethical AI practices with strong cloud controls and a frictionless privacy user experience to ...
Analyst(s): Charlie Winckless | Bart Willemsen | Nader Henein | Lauren Kornutick | Stefan Dumitrescu | Bernard Woo
... Phishing is one of the top initial access vectors. This note explores the hidden tactics and techniques used by adversaries across control points beyond email, equipping cybersecurity leaders to mitigate the impact of advanced phishing. Insights at a Glance Issue Impact More Detail Gartner Recommended ...
Analyst(s): Carlos De Sola Caraballo | Nikul Patel
... recommended actions to help you achieve your goals. You will receive the cheat sheet, along with checklists and templates, to implement these strategies in your organization. By attending, you will gain practical tools and insights to enhance your negotiation capabilities. •Learn the importance of asking ...