... Thousands of tech software and service providers targeting customer service and support describe how they can use generative AI (GenAI) in their solutions, but capabilities vary widely. Service leaders need a set of key questions to assess these solutions’ capabilities, risks, and value effectively. ...
Analyst(s): Ian Elliott
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... Traditional data governance practices, and broadly wherever data is reused, can create significant risks of invalid conclusions for AI implementations, leading to increased costs. Data and analytics leaders must adapt data management to meet the overwhelming demand for representative data to support ...
Analyst(s): Mark Beyer | Thornton Craig | Roxane Edjlali
... stakeholder buy-in, and resource constraints. However, overcoming these obstacles is crucial for reaping the full benefits of Agile marketing. Ready to transform your marketing strategy? Download the Gartner guide to learn how top marketing leaders build agile marketing organizations and excel in today's competitive ...
... Escalating cyberthreats require organizations to establish defensible security programs that balance security with business operations. This research provides cybersecurity leaders with key insights for building and maintaining a defensible security program. Overview Introduction Analysis Gartner Recommended Reading ...
Analyst(s): Richard Addiscott | Lisa Neubauer | Tom Scholtz
... that discover assets and how they connect in production or mission-critical environments (such as OT, ICS, IoT and robotics) have become key CPS security tools. This Magic Quadrant helps cybersecurity leaders identify the right vendors to support their CPS security efforts. Market Definition/Description ...
... Hyper-synthetic data is the future of data, offering cost-effective alternatives and addressing the limitations of real data. By prioritizing this disruptive trend over the next three years, AI product leaders will achieve faster time to value and lower costs for customers. Overview Strategic Planning Assumptions ...
Analyst(s): Nick Ingelbrecht | Kiumarse Zamanian | Vibha Chitkara | Tuong Nguyen | Ben Lee
... technology investments but CIOs still struggle to deliver the digital dividends that meet expectations. This represents a key weakness in the IT value story. The 2023 CIO Agenda identifies four actions that will accelerate impact and deliver the digital dividends that senior leadership expects. Download ...
... supports General Counsel and legal operations leaders in matters related to strategic planning, talent engagement and development, workload allocation, and process refinement. Prior to joining Gartner, Chelsea worked as a paralegal at a large law firm, partnering with in-house legal and line-of-business ...
... of growth and competitive advantage. C: AI, Intelligent Applications and Emerging Trends AI and intelligent applications are redefining organizational potential. Find out the latest in AI, automation and emerging trends, as well as perspectives on intelligent applications, and how these innovations can ...